Richemont Boutique Office Executive

Richemont is a Switzerland‑based luxury goods group and owner of multiple maisons across jewellery, watchmaking, leather goods and specialist luxury categories. The organisation operates global retail networks and flagship boutiques that prioritise craftsmanship, heritage and premium client experiences. As an employer, Richemont emphasises brand stewardship, cross‑Maison collaboration and professional development within high‑standards retail environments.

1. Manage day‑to‑day boutique administrative functions: correspondence, filing, record keeping and calendar coordination.
2. Oversee financial administration at store level, including invoice processing, petty cash management and reconciliation with corporate finance procedures.
3. Coordinate stock administration and inventory controls: receive shipments, maintain inventory records, assist with stocktakes and resolve discrepancies with logistics teams.
4. Provide operational support to the sales team: client communication, appointment coordination, clienteling database updates and preparation for VIP visits.
5. Liaise with HR, supply chain and corporate teams to ensure compliance with internal policies and boutique standards.
6. Prepare routine reports and performance summaries for the boutique manager and regional office; ensure confidential handling of sensitive information.

1. Diploma or Bachelor’s degree in Business Administration, Retail Management, Hospitality or equivalent practical experience.
2. Previous administrative or office executive experience within luxury retail, hospitality or customer‑facing environments.
3. Strong organisational skills with proven ability to manage multiple priorities and maintain accurate records.
4. High level of professionalism, discretion and a client‑centric mindset appropriate to luxury retail.

1. Clienteling and high‑touch client service
2. Inventory control and stock reconciliation
3. Cash handling and basic financial reconciliation
4. Microsoft Office (Excel, Word, Outlook)
5. Verbal and written business communication
6. Calendar and appointment management
7. Knowledge of luxury retail standards and boutique operations

Typically 2+ years in an administrative, operations or office role within luxury retail or hospitality; experience supporting boutique managers and sales teams is highly valued.

Diploma or degree in Business Administration, Retail Management, Hospitality or a related field; equivalent professional experience accepted.

Richemont’s boutiques combine a deep respect for artisanal heritage with a rigorous commitment to client service. The workplace culture values discretion, meticulous attention to detail and collaborative relationships across regional and maison teams, offering structured career pathways within luxury retail.