Richemont Boutique Manager

Dunhill is a leading British luxury menswear and accessories house known for refined tailoring, leather goods and a heritage of craftsmanship. As part of the Richemont group, Dunhill operates internationally and emphasises a culture of exceptional client service, sartorial expertise and discreet luxury.

1. Lead all boutique operations at Breeze Xinyi, ensuring adherence to Dunhill brand standards and store SOPs.
2. Drive sales performance and key retail KPIs through proactive clienteling, merchandising and in-store initiatives.
3. Recruit, develop and coach a high-performing sales team; conduct performance reviews and deliver ongoing training.
4. Manage inventory control, stock reconciliation and loss-prevention measures to protect boutique assets.
5. Oversee visual merchandising and product displays to optimise sell-through and reflect seasonal campaigns.
6. Own boutique P&L responsibilities including sales forecasting, expense control and local execution of promotional activity.
7. Build and maintain lasting relationships with VIP clients and implement CRM strategies to grow lifetime value.
8. Coordinate with regional management and cross-functional partners on events, launches and market reporting.

1. Proven track record of managing a luxury retail boutique with responsibility for sales targets and team leadership.
2. Demonstrable commercial acumen with experience managing budgets, forecasting and basic P&L duties.
3. Strong leadership and coaching capabilities with experience recruiting and developing retail teams.
4. Excellent client-facing skills and experience executing high-touch clienteling programmes.
5. Organisational aptitude for inventory control, stock processes and loss prevention.
6. Ability to work retail hours including weekends and local peak trading periods; legal right to work in Taiwan.

1. Clienteling
2. Visual merchandising
3. Retail P&L management
4. Team leadership & coaching
5. Inventory control & stock management
6. Loss prevention
7. Sales forecasting and KPI analysis
8. CRM platforms
9. POS systems
10. Microsoft Excel

Minimum 3 years of progressive experience in luxury retail management, preferably within menswear or high-end accessories, with documented success meeting sales targets and developing teams.

Bachelor's degree in business, fashion, hospitality or a related field preferred; equivalently, substantial professional experience in luxury retail will be accepted.

Dunhill cultivates a culture of understated elegance, meticulous attention to detail and exceptional client service. The workplace values craftsmanship, sartorial knowledge and a collaborative international outlook consistent with a Richemont luxury house.