Richemont Assistant Boutique Manager

Richemont is a leading international luxury goods holding company encompassing many maisons across jewellery, watchmaking and leather goods. The group emphasizes artisanal excellence, heritage-driven creativity and long-term brand stewardship, offering employees exposure to premium product craftsmanship and global retail standards within a portfolio of iconic maisons.

1. Support the Boutique Manager in achieving sales targets, KPI delivery and daily operational objectives.
2. Lead, coach and motivate boutique sales staff to deliver exemplary luxury client experiences and to develop client portfolios.
3. Own clienteling activities for VIP and high-value customers, including follow-up, private appointments and after‑sales care.
4. Manage store opening/closing procedures, staff scheduling, cash handling and POS reconciliation to ensure operational integrity.
5. Oversee stock control, inventory audits and replenishment; coordinate with central teams on deliveries and stock transfers.
6. Implement and maintain visual merchandising standards and in-store brand presentations to reflect maison positioning.
7. Produce and analyse regular sales and performance reports; propose corrective actions to the Boutique Manager.
8. Ensure compliance with brand policies, loss prevention procedures and local regulatory requirements.

1. Proven track record of success in luxury retail, with progressive responsibility in sales and team supervision.
2. Demonstrable leadership and people‑development capabilities; experience coaching sales consultants to meet targets.
3. Excellent interpersonal skills with strong clienteling and relationship‑management aptitude.
4. Commercially minded with the ability to analyse sales data and translate insights into actions.
5. High level of personal presentation and understanding of luxury service protocols.
6. Fluent English required; proficiency in Arabic is advantageous.

1. Clienteling
2. Team leadership and coaching
3. Visual merchandising
4. Inventory control and stock reconciliation
5. Sales forecasting and KPI analysis
6. Point-of-sale (POS) systems and CRM usage
7. Cash-handling and loss-prevention procedures

Typically 3–5 years in luxury retail with at least 1–2 years in a supervisory or assistant manager role, ideally within jewellery, watches or premium fashion.

High school diploma required; tertiary education in business, retail management or fashion/luxury studies preferred.

Richemont cultivates a culture rooted in craftsmanship, discretion and client-centric service, where brand heritage and product excellence are paramount. Teams operate in an international, high-performance retail environment that values meticulous attention to detail and professional development across luxury maisons.