Repossi Omnichannel, Digital & Media Manager

Repossi, a distinguished Maison of High Jewelry, is renowned for its creative legacy spanning three generations. Established in Turin, Italy, in 1957 by Costantino Repossi, the brand has evolved under the leadership of Alberto Repossi, gaining international acclaim and becoming the official jeweler of the Monégasque crown. In 1986, the Maison established its presence in Paris's prestigious Place Vendôme. Today, under the visionary direction of Gaia Repossi since 2007, the brand continues to innovate, blending modern art and architecture with the timeless elegance of high jewelry. Repossi is part of the broader luxury landscape, offering a dynamic and sophisticated work environment.

1. Lead the global omnichannel strategy to ensure a seamless and coherent experience across retail, e-commerce, social media, CRM, and media.
2. Define digital priorities aligned with brand objectives, product launches, and commercial highlights.
3. Ensure consistency in storytelling and brand content across all touchpoints.
4. Manage a digital and media project coordinator overseeing the daily operations of the Repossi e-shop, including catalog management, content updates, and digital merchandising.
5. Oversee the global marketing budget in collaboration with the finance team.
6. Develop and implement media strategies with markets and media agencies, focusing on objectives, audiences, formats, and budgets.
7. Supervise online and offline campaigns, including paid social, tie-ups, advertorials, search, and retargeting, ensuring budget adherence.
8. Analyze media performance and recommend continuous optimizations.
9. Manage the brand's presence on social media platforms, defining and executing editorial strategies on Instagram and TikTok.
10. Oversee content optimization and engagement growth across platforms.
11. Lead CRM back-office operations and campaigns, defining segmentations, automated scenarios, newsletters, and targeted communications.
12. Analyze CRM KPIs and ensure database quality and GDPR compliance.
13. Collaborate with retail teams to support clienteling actions.
14. Produce monthly and semi-annual dashboards for e-commerce, social media, CRM, and media.
15. Monitor overall digital performance and propose action plans.
16. Manage the global digital budget, including media, production, CRM, and tools.

1. Bachelor's degree in business or equivalent.
2. Proven experience (5-7 years) in digital, e-commerce, social media, or omnichannel, preferably within the luxury sector.

1. Proficiency in social media platforms and community management.
2. Strong knowledge of e-commerce environments and back-office operations.
3. Experience in managing media agencies and advertising campaigns.
4. Expertise in Sales Cloud or equivalent CRM, Excel, and PowerPoint.
5. Deep understanding of luxury industry codes.
6. Excellent analytical skills, attention to detail, autonomy, and organizational prowess.
7. Ability to manage multiple projects simultaneously in a demanding environment.
8. Team player with professional proficiency in English.

Minimum of 5 years in digital, e-commerce, social media, or omnichannel roles, ideally within the luxury industry.

Bachelor's degree in business or equivalent.

Hybrid working model based in Paris, offering a collaborative and innovative work environment within the luxury sector.

Repossi fosters a culture of innovation and excellence, deeply rooted in its rich heritage and commitment to avant-garde design. The workplace is dynamic, encouraging creativity and collaboration among its team members, who are passionate about luxury and craftsmanship.