Rado Technical Service Operations Manager

Lengnau • Switzerland

Friday, February 27, 2026

Rado, a distinguished brand renowned for its innovative design and high-tech materials, is part of the Swatch Group, the world's largest watchmaking group. The company is celebrated for its pioneering spirit and commitment to excellence, offering a dynamic environment for professionals passionate about luxury timepieces.

1. Oversee the technical service operations to ensure efficiency and quality standards are met.
2. Develop and implement strategic plans to enhance service delivery and customer satisfaction.
3. Manage and lead a team of technical service professionals, providing guidance and support.
4. Coordinate with cross-functional teams to optimize processes and resolve technical issues.
5. Monitor performance metrics and prepare reports for senior management.
6. Ensure compliance with industry regulations and company policies.

1. Bachelor's degree in Engineering, Business Administration, or a related field.
2. Proven experience in technical service management within the luxury goods sector.
3. Strong leadership and team management skills.
4. Excellent problem-solving and analytical abilities.

1. Proficiency in technical service operations and management.
2. Strong leadership and team development skills.
3. Excellent communication and interpersonal skills.
4. Ability to analyze data and develop strategic plans.
5. Familiarity with industry regulations and compliance standards.

A minimum of 5 years of experience in a technical service management role, preferably within the luxury watch or related industry.

Bachelor's degree in Engineering, Business Administration, or a related field.

Comprehensive benefits package including health insurance, retirement plans, and employee discounts on luxury products.

Rado fosters a culture of innovation and excellence, encouraging employees to push the boundaries of design and technology. The company values creativity, collaboration, and a commitment to quality, providing a supportive and inspiring environment for career growth.