Qeelin Senior Sales Associate

Qeelin is a contemporary fine-jewellery maison known for fusing Chinese cultural motifs with modern design and craftsmanship. As part of a global luxury group, the brand operates boutique stores and prioritizes artisanal quality, distinctive design language and high-touch client service.

1. Adhere to and proactively deliver Qeelin service standards to provide attentive, personalised client experiences.
2. Advise clients throughout the buying journey, presenting collections according to brand guidelines and demonstrating product features and craftsmanship.
3. Achieve individual and store sales targets through consultative selling, up‑selling and effective client follow-up; collaborate constructively with team members to meet collective goals.
4. Monitor market and competitor activity; provide customers with informed product and trend analysis to elevate brand perception and customer satisfaction.
5. Operate and master in-store processes and tools; comply rigorously with operational and commercial policies set by the group and brand.
6. Ensure merchandise safety, implement loss-prevention procedures and maintain stock integrity.
7. Maintain personal presentation and conduct consistent with brand standards.
8. Perform additional duties and ad hoc tasks as assigned by store management.

1. Proven sales aptitude with a track record in luxury retail; jewellery or accessories experience strongly preferred.
2. Exceptional interpersonal and consultative selling skills with a client-centric mindset.
3. Solid understanding of retail operations and loss-prevention principles.
4. Professional appearance and the ability to represent the brand with poise.
5. Ability to work flexibly, including weekends and peak retail periods.

1. Client advising / consultative selling
2. Upselling and cross-selling
3. Clienteling and relationship management
4. Point-of-sale (POS) systems and basic till operations
5. Store operations and inventory security procedures

Relevant experience in luxury retail sales is required; candidates with experience selling fine jewellery or watches and a demonstrable record of meeting sales targets will be prioritised. Prior boutique or flagship store experience is advantageous.

High school diploma or equivalent; vocational training in retail, luxury goods or jewellery is preferred but not mandatory.

Qeelin cultivates a boutique atmosphere that blends Chinese heritage with contemporary creativity, emphasising craftsmanship and elevated client service. The workplace rewards refined product knowledge, attention to detail and collaborative teamwork within a luxury retail environment.