Prada Waiter / Waitress

Prada, a distinguished name in the luxury fashion industry, is renowned for its innovative designs and exceptional craftsmanship. As part of the Prada Group, which includes brands such as Miu Miu, Church's, and Car Shoe, the company operates globally, offering a dynamic and multicultural work environment. Prada is committed to excellence and creativity, making it a prestigious employer in the luxury sector.

1. Provide warm, courteous, and elegant service throughout the guest journey.
2. Set and reset tables with precision according to standard operating procedures.
3. Confidently explain food, beverage, and retail items, including ingredients and allergens.
4. Take guest orders efficiently and accurately using point-of-sale systems.
5. Deliver food and beverages with finesse, ensuring proper timing and presentation.
6. Monitor tables proactively to anticipate guest needs.
7. Handle complaints or special requests with urgency and empathy.
8. Communicate effectively with kitchen, bar, and teammates.
9. Participate in daily briefings and ongoing training.
10. Maintain cleanliness and organization of front-of-house areas.
11. Follow all hygiene and food safety regulations.
12. Support opening and closing duties as assigned.
13. Handle guest payments and billing with accuracy and discretion.

1. Genuine passion for hospitality and customer satisfaction.
2. Attentive to product presentation, service rituals, and guest cues.
3. Collaborative and supportive with peers, with effective communication skills.
4. Consistent in behavior, punctuality, and personal standards.
5. Calm, composed, and resourceful in a dynamic environment.
6. Experience in building long-lasting relationships with clients.
7. Excellent communication and interpersonal skills.

Experience in a similar guest-facing role within the hospitality or luxury sector is preferred.

Prada is celebrated for its commitment to creativity and excellence, fostering a workplace that values talent and passion. The company promotes an inclusive and diverse environment, ensuring equal opportunities and a respectful atmosphere for all employees.