Prada Team Manager

New York • USA

Tuesday, November 4, 2025

Prada, a distinguished name in the luxury fashion industry, is renowned for its innovative designs and exceptional craftsmanship. As part of the Prada Group, the brand is committed to maintaining its legacy of excellence while fostering a dynamic and inclusive work environment. Employees are encouraged to embody the brand's values and contribute to its continued success in the global market.

1. Ensure an exceptional welcome and customer service, fostering cross-selling among product categories.
2. Analyze department performance and define actions required to achieve business objectives.
3. Provide commercial suggestions to the Store Manager.
4. Drive the team to exceed their Key Performance Indicators (KPIs).
5. Stay updated on market trends and share insights with relevant functions.
6. Foster the development of the e-commerce channel.
7. Ensure high levels of customer satisfaction through excellent service.
8. Strengthen customer loyalty by engaging and supporting the sales team in clienteling activities and acquiring new local customers.
9. Train and inspire sales staff in product knowledge, sales techniques, customer service, and company procedures.
10. Identify high-potential collaborators for internal development opportunities.
11. Ensure effective communication and encourage information sharing through ad hoc morning briefings.
12. Guarantee in-depth product knowledge within the department, supporting product and collection training needs.
13. Provide feedback and focused suggestions on department needs to the Store Manager.
14. Ensure the visual presentation of the department is maintained.
15. Ensure effective and efficient back-of-house organization and protect the company’s assets, as well as uphold staff grooming standards.

1. Passion and knowledge of the managed product category
2. Business-driven mindset
3. Team player with the ability to lead and influence peers
4. Strong customer service approach
5. Natural ability to serve clients
6. Confident, enthusiastic, and positive demeanor
7. Problem-solving skills
8. Organized and detail-oriented
9. Market and product knowledge/passion
10. Interest in luxury fashion, art, and design
11. Proficiency in English; additional languages are a plus

Proven experience in a similar role within the luxury fashion industry, with a track record of achieving sales targets and leading a team.

Business/Retail Management degree or equivalent is a plus

The annual salary range for this position is $125,000 - $135,000, with potential eligibility for bonuses and other incentive opportunities. The rate of pay offered may vary based on job-related knowledge, skills, and experience.

The position offers a comprehensive benefits package, including health insurance, retirement plans, and employee discounts on luxury products.

Prada fosters a culture of innovation, creativity, and inclusivity, where employees are encouraged to express their individuality and contribute to the brand's legacy. The work environment is collaborative, with a focus on professional growth and development.