Prada Team Manager

Monterrey • Mexico

Thursday, September 11, 2025

Prada Group, established in 1913 in Italy, stands as a paragon of luxury and innovation within the fashion industry. As a global leader, the Group operates in over 45 countries under prestigious brands such as PRADA, Miu Miu, Church’s, and Car Shoe, employing a diverse workforce representing more than 100 nationalities. Prada is synonymous with excellence and creativity, fostering an environment where talent and passion are the cornerstones of its success.

1. Drive team performance to meet and exceed sales targets, contributing to the store's overall success.
2. Conduct regular performance evaluations and development discussions with Client Advisors, fostering growth and accountability.
3. Inspire and nurture a culture of excellence, teamwork, and personal development within the team and among store leaders.
4. Lead training initiatives on client journey, clienteling, product knowledge, and storytelling to support team development.
5. Participate in talent acquisition, recruiting, and onboarding top talent within and outside the market.
6. Maximize business opportunities as Floor Manager by adhering to store zoning and providing timely coaching and feedback.
7. Lead the team in delivering superior client experiences, fostering long-term relationships, and driving NPS growth.
8. Ensure team proficiency in client development tasks, including personalized outreach and managing private appointments.
9. Expand client base by identifying new prospects and gathering key client information.
10. Become the expert in assigned product categories, analyzing performance trends and creating actionable plans for improvement.
11. Collaborate with merchandising and visual merchandising teams to enhance category performance and in-store displays.
12. Work with operations to optimize stockroom efficiency and product care.

1. Proven leadership experience in luxury retail or a related field.
2. Strong understanding of retail operations and clienteling principles.
3. Ability to analyze performance data and develop strategic plans.

1. Leadership and team management
2. Excellent communication and interpersonal skills
3. Strategic thinking and problem-solving
4. Proficiency in client relationship management
5. Strong organizational skills

Minimum of 3-5 years of experience in a leadership role within luxury retail or a similar environment.

Bachelor's degree in Business, Fashion, or a related field is preferred.

Prada Group offers a creative and international work environment, promoting professional growth and valuing the talent and passion of its employees. The company is committed to diversity and inclusion, ensuring equal opportunities for all.

Prada Group fosters a creative and international environment, driven by curiosity and the pursuit of excellence. The company values diversity, promoting an inclusive workplace that offers equal opportunities for all employees, regardless of personal characteristics.