Prada Team Manager

Prada Group, a paragon of luxury and innovation, was established in 1913 in Italy. It is a global leader in the luxury fashion sector, operating in over 45 countries with renowned brands such as PRADA, Miu Miu, Church’s, and Car Shoe. The Group prides itself on a diverse workforce comprising over 100 nationalities, fostering a rich and inclusive work environment.

1. Lead the team to surpass financial targets and enhance sales performance.
2. Support the Store Manager in developing and implementing business plans through product performance analysis and action proposals.
3. Encourage cross-selling and up-selling across product categories.
4. Ensure efficient sales floor management and uphold Prada standards.
5. Demonstrate sales leadership and support team members in building client relations.
6. Promote a digital mindset and improve client relationships to achieve business objectives.
7. Stay informed on market trends.
8. Ensure clients experience an inspiring and engaging journey.
9. Cultivate customer relationships to create brand advocates and achieve high-quality customer profile capture.
10. Identify opportunities to gain new clients and strengthen client loyalty.
11. Manage customer complaints to maintain positive client relationships.
12. Support team development through coaching and training needs assessment.
13. Encourage information exchange within the team and conduct morning briefings.
14. Identify and propose internal development opportunities for team talents.
15. Ensure team operates with the highest level of care and respect for the product.
16. Support synergy and cooperation between front and back of house.
17. Enforce company procedures on cash activity, inventory, logistics, and reporting.
18. Provide feedback on department needs to the Store Manager and relevant departments.
19. Ensure effective back-of-house organization and staff grooming standards.
20. Master company tools and applications, ensuring team is informed of updates.
21. Train and inspire the sales team on product knowledge, sales techniques, and company policies.

1. Proven ability to drive positive client experiences and build loyalty.
2. Dependability and flexibility in schedule and working hours.

1. Strong business acumen and analytical skills.
2. Comprehensive knowledge of the luxury fashion industry and its trends.
3. Excellent communication and interpersonal skills.
4. Strong attention to detail and organizational skills.
5. Ability to inspire and influence a team.
6. Leadership and coaching skills.
7. Business awareness.

Demonstrated experience in a luxury retail environment with a focus on team leadership and client relations.

Working in a creative and international environment that values talent and passion, leading to professional growth. Inclusive work environment with equal opportunities for all candidates.

Prada Group fosters a creative and international environment, driven by curiosity and a quest for excellence. The company values the talent and passion of its people, promoting professional growth and inclusivity. Diversity is seen as a strength, and the Group is committed to building a fair and respectful workplace for all.