Prada Team Manager
Prada Group, a paragon of luxury and innovation, was established in 1913 in Italy. It is a global leader in the luxury fashion sector, operating in over 45 countries with renowned brands such as PRADA, Miu Miu, Church’s, and Car Shoe. The Group prides itself on a diverse workforce comprising over 100 nationalities, fostering a rich and inclusive work environment.
- Lead the team to surpass financial targets and enhance sales performance.
- Support the Store Manager in developing and implementing business plans through product performance analysis and action proposals.
- Encourage cross-selling and up-selling across product categories.
- Ensure efficient sales floor management and uphold Prada standards.
- Demonstrate sales leadership and support team members in building client relations.
- Promote a digital mindset and improve client relationships to achieve business objectives.
- Stay informed on market trends.
- Ensure clients experience an inspiring and engaging journey.
- Cultivate customer relationships to create brand advocates and achieve high-quality customer profile capture.
- Identify opportunities to gain new clients and strengthen client loyalty.
- Manage customer complaints to maintain positive client relationships.
- Support team development through coaching and training needs assessment.
- Encourage information exchange within the team and conduct morning briefings.
- Identify and propose internal development opportunities for team talents.
- Ensure team operates with the highest level of care and respect for the product.
- Support synergy and cooperation between front and back of house.
- Enforce company procedures on cash activity, inventory, logistics, and reporting.
- Provide feedback on department needs to the Store Manager and relevant departments.
- Ensure effective back-of-house organization and staff grooming standards.
- Master company tools and applications, ensuring team is informed of updates.
- Train and inspire the sales team on product knowledge, sales techniques, and company policies.
- Proven ability to drive positive client experiences and build loyalty.
- Dependability and flexibility in schedule and working hours.
- Strong business acumen and analytical skills.
- Comprehensive knowledge of the luxury fashion industry and its trends.
- Excellent communication and interpersonal skills.
- Strong attention to detail and organizational skills.
- Ability to inspire and influence a team.
- Leadership and coaching skills.
- Business awareness.
Demonstrated experience in a luxury retail environment with a focus on team leadership and client relations.
Working in a creative and international environment that values talent and passion, leading to professional growth. Inclusive work environment with equal opportunities for all candidates.
Prada Group fosters a creative and international environment, driven by curiosity and a quest for excellence. The company values the talent and passion of its people, promoting professional growth and inclusivity. Diversity is seen as a strength, and the Group is committed to building a fair and respectful workplace for all.

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