Prada Sales Advisor

Prada Group, a distinguished leader in the luxury fashion sector, is renowned for its commitment to excellence and innovation. As part of a global conglomerate, Prada operates alongside prestigious brands such as Miu Miu and Church's, offering a diverse and dynamic work environment. The company values the unique contributions of its employees, fostering a culture of creativity and growth.

1. Create a welcoming environment for clients and provide excellent service in line with the 'client journey ceremony'.
2. Capture customer data into the company CRM to maintain and develop client relationships.
3. Embrace and promote an Omni Channel mindset.
4. Collaborate with colleagues to ensure a consistent exceptional experience and contribute to a positive working environment.
5. Engage in cross-selling across departments to maximize sales opportunities and achieve individual sales targets and KPIs.
6. Stay informed about fashion trends and competitors.
7. Demonstrate brand and product knowledge.
8. Effectively handle customer complaints by liaising with the line manager when necessary.
9. Maintain high standards for the shop floor and visual displays, complying with Prada's operational guidelines and stock procedures.
10. Contribute to security efforts and remain vigilant to prevent product theft.

1. Fluency in French and English.
2. Experience in building long-lasting client relationships.

1. Passion for selling and stores.
2. Curiosity and interest in luxury fashion, art, and design.
3. Ability to work both independently and as part of a team.
4. Excellent communication and interpersonal skills.
5. Ambition, resilience, self-motivation, and problem-solving abilities.

Previous experience in luxury retail or a client-facing role is preferred.

Prada Group fosters a creative and international environment, valuing the talent and passion of its employees. The company is committed to inclusivity, ensuring equal opportunities and promoting diversity as a core value.