Prada Sales Advisor

Prada, a prestigious name in the luxury fashion industry, is renowned for its commitment to innovation and excellence. As part of the Prada Group, which includes brands such as Miu Miu and Church's, Prada operates globally, offering a dynamic and diverse work environment. The company values creativity, diversity, and the passion of its employees, fostering a culture of professional growth and inclusivity.

1. Create a welcoming environment for clients and provide excellent service in accordance with the 'client journey ceremony'.
2. Capture customer data into the company CRM to maintain and develop client relationships.
3. Embrace and promote an Omni Channel mindset.
4. Collaborate with colleagues to ensure a consistent exceptional experience and contribute to a positive working environment.
5. Engage in cross-selling across departments to maximize sales opportunities and achieve individual sales targets and KPIs.
6. Stay updated on fashion trends and competitors.
7. Demonstrate brand and product knowledge.
8. Effectively handle customer complaints by liaising with the line manager when necessary.
9. Maintain high standards of shop floor and visual display, complying with Prada operational guidelines and stock procedures.
10. Contribute to ensuring a high level of security and prevent product thefts.

1. Fluent in French and English
2. Experience in building long-lasting client relationships
3. Ability to work both in a team and independently

1. Passion for selling and luxury retail
2. Curiosity and interest in fashion, art, and design
3. Excellent communication and interpersonal skills
4. Ambition, resilience, and self-motivation
5. Result-driven and problem-solving abilities

Previous experience in luxury retail or a client-facing role is preferred.

Prada offers a creative and international work environment, driven by curiosity and a quest for excellence. The company values the talent and passion of its employees, promoting professional growth and inclusivity. Diversity is celebrated, ensuring a respectful workplace for all.