Prada Outlet Sales Assistant

The Prada Group, established in 1913 in Italy, stands as a paragon of luxury and innovation. As a global leader in the luxury sector, the Group operates across more than 45 countries, encompassing prestigious brands such as PRADA, Miu Miu, Versace, Church’s, Car Shoe, and Luna Rossa. With a diverse workforce representing over 100 nationalities, Prada Group is committed to excellence and innovation.

1. Ensure an exceptional and memorable luxury customer experience, prioritizing client needs and fostering meaningful relationships.
2. Act as a Brand Ambassador, conveying and promoting the Brand philosophy and values to clients.
3. Achieve store sales targets and contribute to the overall success of the store.
4. Exceed individual sales targets and maximize sales performance.
5. Demonstrate comprehensive knowledge of products and the history, culture, and DNA of Prada and Miu Miu.
6. Capture client data into the company CRM system.
7. Embrace and promote an Omni Channel mindset.
8. Resolve client complaints in collaboration with the line manager and Client Service team.
9. Operate with care and respect for the products.
10. Utilize company digital tools to offer a complete and integrated luxury experience.
11. Collaborate with the Back of House team in daily store operations.
12. Ensure compliance with company policies and procedures.
13. Foster a positive working environment, embracing diversity and inclusion values.

1. Passion for luxury retail and client relationship building
2. Problem-solving mindset, curiosity, and enthusiasm for fashion
3. Previous experience in premium or luxury retail is advantageous
4. Strong teamwork and interpersonal abilities
5. Outstanding communication skills
6. Fluency in spoken English

Previous experience in premium or luxury retail is considered a plus.

The role offers an opportunity to work in a creative and international environment, fostering professional growth. The Prada Group values talent and passion, promoting an inclusive workplace with equal opportunities for all.

Prada Group is dedicated to creating a creative and international work environment, driven by curiosity and a quest for excellence. The company values diversity, ensuring equal opportunities regardless of gender, ethnicity, sexual orientation, disability, or other personal characteristics, and is committed to fostering a fair and respectful workplace.