Prada In-Store Trainer
The Prada Group, established in 1913 in Italy, is a paragon of luxury and innovation. As a global leader in the luxury sector, the Group operates in over 45 countries under prestigious brands such as PRADA, Miu Miu, Versace, Church’s, Car Shoe, and Luna Rossa. With a diverse workforce representing more than 100 nationalities, the Prada Group is committed to fostering an inclusive and dynamic work environment.
- Collaborate with the Store Manager and leadership to identify training needs aligned with business priorities.
- Develop and implement training action plans at both store and individual Client Advisor levels.
- Utilize in-store training tools, including training sessions and coaching, to enhance team performance.
- Conduct daily briefings and share best practices in collaboration with retail functions such as Merchandising, CRM, and Events.
- Perform team gap analysis, create individual coaching plans, and provide ongoing feedback on team member progress.
- Support store leadership in cascading training content on brand, client journey, and product knowledge.
- Drive in-store training initiatives with active shop floor presence and monitor the retention of training content.
- Foster a culture of in-store coaching, prioritizing Client Advisors based on their needs and focusing on selling skills and client experience.
- Manage the onboarding journey for new hires, facilitating their induction and partnering with HR.
- Proven experience in retail training or a similar role within the luxury fashion industry.
- Strong understanding of clienteling and high-end product knowledge.
- Demonstrated ability to coach and develop retail teams.
- Excellent communication and interpersonal skills.
- Strong leadership and coaching abilities.
- Proficiency in using digital training tools and applications.
- Ability to work collaboratively with cross-functional teams.
A minimum of 3-5 years of experience in retail training or a similar role within the luxury fashion industry is required.
Bachelor's degree in Business, Fashion, or a related field is preferred.
The role offers a creative and international work environment, fostering professional growth and development. The Prada Group is committed to promoting an inclusive workplace with equal opportunities for all.
The Prada Group thrives on a culture of creativity, curiosity, and excellence. It values the talent and passion of its employees, promoting professional growth and inclusivity. The Group is dedicated to building a fair and respectful workplace, embracing diversity as a core value.

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