Prada Group Department Manager

Prada Group, a prestigious leader in the luxury fashion industry, is renowned for its commitment to innovation and excellence. As part of a global conglomerate, the group encompasses iconic brands such as Prada, Miu Miu, Church's, and Car Shoe, operating in over 45 countries. Prada Group is celebrated for its dedication to craftsmanship, creativity, and the cultivation of talent within its diverse workforce.

1. Lead the department team to exceed financial targets and maximize sales performance.
2. Support the Store Manager in developing business plans and analyzing departmental performance.
3. Drive the team to surpass KPI targets and promote cross-selling and up-selling.
4. Maintain a strong presence on the shop floor, ensuring exceptional client service.
5. Encourage Omni-Channel awareness and support the use of digital tools.
6. Support e-commerce development by responding to online orders promptly.
7. Stay informed on market trends and share insights with relevant functions.
8. Ensure visual merchandising aligns with company guidelines and maximizes sales.
9. Cultivate a client-centric mindset and deliver meaningful after-sales experiences.
10. Manage customer complaints proactively to maintain positive client relationships.
11. Promote open communication within the team and lead morning briefings.
12. Master company tools and applications, ensuring team proficiency.
13. Identify talent within the team and propose development opportunities.
14. Support the enforcement of company procedures relating to cash handling and inventory.
15. Contribute to the care of company assets and provide feedback on departmental needs.

1. Fluent in Swedish.
2. Prior experience in luxury or premium brands.
3. Strong leadership and motivational skills.
4. Effective communication and collaboration abilities.
5. Knowledge of market trends in the luxury sector.

1. Ability to drive departmental performance and exceed targets.
2. Exceptional client service skills and proactive complaint resolution.
3. Leadership and team development capabilities.
4. Effective communication and market trend analysis.
5. Proficiency in digital tools and company applications.

Prior experience in luxury or premium brands is essential, with a proven track record in exceeding financial and KPI targets.

Prada Group fosters a creative and international environment, emphasizing the importance of curiosity and excellence. The company values diversity and inclusivity, ensuring equal opportunities for all employees and promoting a respectful workplace.