Prada Group Client Advisor
The Prada Group, established in 1913 in Italy, is synonymous with excellence and innovation. As a prestigious conglomerate, it encompasses iconic brands such as PRADA, Miu Miu, Church’s, Car Shoe, and Pasticceria Marchesi. Operating in over 45 countries, the Group prides itself on a diverse workforce representing more than 100 nationalities, fostering a creative and international work environment.
- Serve as a brand ambassador, embodying and promoting the Prada philosophy and values to clients.
- Maximize individual and team sales by providing an extraordinary luxury customer experience.
- Capture and manage customer data in the CRM to foster personalized client relationships and loyalty.
- Embrace and promote an Omni Channel mindset.
- Collaborate effectively with colleagues to ensure a consistent and exceptional customer experience.
- Engage in cross-selling across departments to achieve sales targets and KPIs.
- Stay informed about fashion trends and competitors.
- Demonstrate comprehensive brand and product knowledge.
- Address customer complaints effectively, involving management when necessary.
- Maintain high standards of shop floor and visual displays, adhering to operational guidelines.
- Contribute to store security and prevent product thefts.
- Passion for sales and retail environments.
- Interest in luxury fashion, art, and design.
- Ability to build long-lasting client relationships.
- Strong teamwork and independent work capabilities.
- Excellent communication and interpersonal skills.
- Ambition, resilience, and a results-driven mindset.
- Fluency in English, with additional languages being advantageous.
Experience in luxury retail or a related field, with a proven ability to build client relationships and achieve sales targets.
Working in a dynamic and international environment with opportunities for professional growth.
Prada Group values creativity, diversity, and the pursuit of excellence. The company fosters an inclusive workplace where talent and passion are recognized and nurtured, contributing to both individual and collective success.


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