Prada Department Manager

Prada Group, established in 1913 in Italy, stands as a beacon of luxury and innovation within the fashion industry. As a global leader, the Group operates across more than 45 countries, encompassing prestigious brands such as PRADA, Miu Miu, Church’s, and Car Shoe. With a diverse workforce representing over 100 nationalities, Prada Group is committed to excellence and creativity.

1. Analyze and enhance the performance of assigned categories, developing and implementing action plans for improvement.
2. Collaborate closely with the Store Manager to drive overall sales strategies, aiming to exceed budget and KPI targets.
3. Maximize business opportunities to enhance sales performance and contribution.
4. Elevate team motivation and foster a unified team spirit.
5. Conduct training for team members on product knowledge, sales techniques, and customer service to support continuous growth.
6. Identify and nurture talented individuals, providing opportunities for internal development and career advancement.
7. Prioritize exceptional customer service, enhancing customer satisfaction through brand ceremonies and after-sales.
8. Strengthen customer loyalty by acquiring new clients and building robust relationships with existing ones.
9. Manage store aesthetics through effective display and visual merchandising.
10. Support operational management including inventory, cash flow, logistics, and reporting.
11. Maintain grooming standards for team members to uphold the brand image.
12. Plan and execute local events to attract new customers and increase brand awareness.
13. Analyze competitor events and propose optimal event plans.
14. Collaborate with retail headquarters and influencers to execute events that enhance brand value.

1. Management experience in the luxury industry, domestic markets, or select shops.

1. Ability to lead customer building and development initiatives with passion.
2. Capability to develop and strengthen store teams.
3. Supportive of individual team members' career plans.
4. Ability to create a comfortable work environment.
5. Logical analysis and management of numbers and KPIs.

Management experience in the luxury sector or similar environments is required.

The role offers opportunities for career advancement and professional development within a prestigious global luxury brand.

Prada Group fosters a culture of innovation and excellence, encouraging diversity and creativity within its workforce. The company values teamwork, continuous learning, and a commitment to providing exceptional customer experiences.