Prada Client Advisor

The Prada Group, established in 1913 in Italy, is a beacon of luxury and innovation within the fashion industry. As a global leader, the Group operates across more than 45 countries, encompassing prestigious brands such as PRADA, Miu Miu, Church’s, and Car Shoe. With a diverse workforce representing over 100 nationalities, the Prada Group fosters a creative and international work environment, driven by a commitment to excellence and the professional growth of its employees.

1. Provide an exceptional in-store experience by welcoming and serving customers.
2. Develop and maintain client relationships using a personalized approach, supported by CRM and digital tools.
3. Engage in cross-selling across all departments to maximize sales opportunities and achieve individual sales targets and KPIs.
4. Stay informed about fashion trends and competitors.
5. Demonstrate comprehensive brand and product knowledge.
6. Address customer complaints effectively, coordinating with the line manager as necessary.
7. Maintain high standards of shop floor and visual displays, adhering to company operational guidelines and stock procedures.
8. Contribute to store security and prevent product thefts.

1. Excellent communication and interpersonal skills to connect with a diverse clientele.
2. Strong sales and negotiation abilities to meet and exceed sales targets.
3. Passion for luxury fashion trends and understanding of the luxury retail market.
4. Fluency in spoken German and English.

Previous experience in luxury retail or a similar customer-facing role is preferred.

The Prada Group offers a creative and international work environment with opportunities for professional growth. The company promotes inclusivity and equal opportunities for all candidates, regardless of personal characteristics.

Prada Group is renowned for its dedication to luxury, style, and innovation. The company values diversity and inclusivity, fostering a respectful workplace where talent and passion are highly regarded. Employees are encouraged to grow professionally within a supportive and dynamic environment.