Prada Client Advisor

Singapore • Singapore

Saturday, October 25, 2025

Prada Group, established in 1913 in Italy, stands as a beacon of excellence and innovation within the luxury sector. With operations spanning over 45 countries, the Group encompasses renowned brands such as PRADA, Miu Miu, Church’s, and Car Shoe. Employing a diverse workforce representing over 100 nationalities, Prada Group is a leader in the global luxury market.

1. Prioritize the customer experience by creating a welcoming environment and fulfilling customer needs with exceptional service.
2. Strive to exceed individual sales targets and contribute to the store's overall success.
3. Surpass key performance indicators (KPIs) while ensuring top-tier sales and customer service quality.
4. Exhibit comprehensive knowledge of Prada products, history, culture, and brand DNA.
5. Capture and manage customer data in the CRM to foster personalized relationships and future opportunities.
6. Embrace and advocate for an Omni Channel approach.
7. Stay informed on luxury fashion trends and competitors to engage customers effectively.
8. Address and resolve client complaints in collaboration with the line manager and Client Service team.
9. Handle products with the utmost care and respect.
10. Leverage digital tools to provide an integrated luxury experience.
11. Conduct in-person and virtual customer appointments.
12. Collaborate with Back of House for daily store operations and maintain an organized stock room.
13. Adhere to company procedures regarding operations, security, cash activities, inventory, and reporting.
14. Foster teamwork and open communication to ensure a consistent, exceptional customer experience and a positive work environment.

1. Passion for human relations and sales
2. Problem-solving abilities and curiosity about luxury fashion, art, and design
3. Experience in building long-lasting client relationships
4. Ability to work independently and as part of a team
5. Excellent communication and interpersonal skills
6. Strong passion and knowledge of the product category

Proven experience in luxury sales or a similar client-facing role is preferred.

Prada Group offers a creative and international work environment that values curiosity and excellence, fostering professional growth. The company is committed to diversity and inclusion, providing equal opportunities for all candidates.

Prada Group cultivates a creative and international atmosphere where curiosity and the pursuit of excellence drive success. The company values the talent and passion of its employees, promoting professional growth. Committed to diversity and inclusion, Prada ensures a fair and respectful workplace for all.