Prada Client Advisor
Prada Group, a paragon of luxury and innovation, was established in 1913 in Italy. As a global leader in the luxury sector, the Group operates across more than 45 countries under prestigious brands such as PRADA, Miu Miu, Church’s, and Car Shoe, employing a diverse workforce representing over 100 nationalities.
- Welcome and serve customers, ensuring an exceptional in-store experience.
- Cultivate and maintain client relationships using personalized approaches and leveraging CRM and digital tools.
- Engage in cross-selling across all departments to maximize sales opportunities and achieve individual sales targets and KPIs.
- Stay informed about fashion trends and competitors.
- Demonstrate comprehensive brand and product knowledge.
- Address customer complaints effectively, liaising with the line manager when necessary.
- Maintain high standards of shop floor and visual displays, adhering to company operational guidelines and stock procedures.
- Contribute to store security and prevent product thefts.
- Passion for human relations and sales
- Problem-solving skills and curiosity about luxury fashion, art, and design
- Experience in building long-lasting client relationships
- Ability to work both independently and as part of a team
- Excellent communication and interpersonal skills
- Passion and knowledge of the managed product category
- Proficiency in English; additional languages are advantageous
Proven experience in luxury retail sales, with a focus on client relationship management.
Prada Group offers a creative and international work environment, fostering professional growth and valuing the talent and passion of its employees. The company promotes inclusivity and equal opportunities, ensuring a fair and respectful workplace for all.
Prada Group is committed to fostering a creative and international environment, driven by curiosity and a pursuit of excellence. The company values diversity and inclusivity, ensuring equal opportunities and a respectful workplace for all employees.

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