Prada Client Advisor

Prada Group, a paragon of luxury and innovation, was established in 1913 in Italy. As a global leader in the luxury sector, the Group operates across more than 45 countries under prestigious brands such as PRADA, Miu Miu, Church’s, and Car Shoe, employing a diverse workforce representing over 100 nationalities.

1. Welcome and serve customers, ensuring an exceptional in-store experience.
2. Cultivate and maintain client relationships using personalized approaches and leveraging CRM and digital tools.
3. Engage in cross-selling across all departments to maximize sales opportunities and achieve individual sales targets and KPIs.
4. Stay informed about fashion trends and competitors.
5. Demonstrate comprehensive brand and product knowledge.
6. Address customer complaints effectively, liaising with the line manager when necessary.
7. Maintain high standards of shop floor and visual displays, adhering to company operational guidelines and stock procedures.
8. Contribute to store security and prevent product thefts.

1. Passion for human relations and sales
2. Problem-solving skills and curiosity about luxury fashion, art, and design
3. Experience in building long-lasting client relationships
4. Ability to work both independently and as part of a team
5. Excellent communication and interpersonal skills
6. Passion and knowledge of the managed product category
7. Proficiency in English; additional languages are advantageous

Proven experience in luxury retail sales, with a focus on client relationship management.

Prada Group offers a creative and international work environment, fostering professional growth and valuing the talent and passion of its employees. The company promotes inclusivity and equal opportunities, ensuring a fair and respectful workplace for all.

Prada Group is committed to fostering a creative and international environment, driven by curiosity and a pursuit of excellence. The company values diversity and inclusivity, ensuring equal opportunities and a respectful workplace for all employees.