Prada Client Advisor

Prada, a distinguished name in the luxury fashion industry, is part of the Prada Group, a global leader in the sector. Known for its innovative designs and commitment to excellence, Prada operates in over 45 countries, offering a diverse and dynamic work environment. As an employer, Prada values the talent and passion of its employees, fostering professional growth and creativity.

1. Welcome and serve customers, ensuring an excellent in-store experience.
2. Develop and maintain client relationships using CRM and digital tools.
3. Engage in cross-selling across departments to maximize sales and achieve targets.
4. Stay informed about fashion trends and competitors.
5. Demonstrate brand and product knowledge.
6. Handle customer complaints effectively, liaising with management when necessary.
7. Maintain high standards of shop floor and visual display, adhering to operational guidelines.
8. Contribute to store security and prevent product theft.

1. Experience in building long-lasting client relationships.
2. Ability to work both independently and as part of a team.
3. Excellent communication and interpersonal skills.
4. Knowledge and passion for luxury fashion and design.
5. Proficiency in English; Mandarin or Russian is an advantage.

1. Passion for human relations and sales
2. Problem-solving skills
3. Curiosity and interest in luxury fashion, art, and design
4. Teamwork and independent work capability
5. Excellent communication skills

Experience in client relationship management and sales in a luxury retail environment is required.

Prada is renowned for its creative and international work environment, where curiosity and excellence drive success. The company values diversity and inclusivity, ensuring equal opportunities and a respectful workplace for all employees.