Prada Client Advisor
Prada Group, established in 1913 in Italy, stands as a beacon of luxury and innovation in the fashion industry. As a global leader, the Group operates under prestigious brands such as PRADA, Miu Miu, Church’s, and Car Shoe, across more than 45 countries. With a diverse workforce comprising over 100 nationalities, Prada Group is committed to excellence and creativity.
- Provide exceptional in-store customer service, ensuring a premium experience at all times.
- Cultivate and maintain client relationships through personalized approaches, utilizing CRM and digital tools.
- Engage in cross-selling across departments to maximize sales opportunities and achieve individual sales targets and KPIs.
- Stay informed about fashion trends and competitors to maintain brand and product knowledge.
- Address customer complaints effectively, involving the line manager when necessary.
- Maintain high standards of shop floor and visual display in compliance with company operational guidelines and stock procedures.
- Contribute to store security and prevent product thefts.
- Excellent communication and interpersonal skills to engage with a diverse clientele.
- Strong sales and negotiation abilities to meet and exceed sales targets.
- Passion for luxury fashion and understanding of the luxury retail market.
- Fluency in German and English.
Previous experience in luxury retail or a similar customer-facing role is preferred.
Competitive benefits package including opportunities for professional growth within a leading luxury brand.
Prada Group fosters a culture of innovation and excellence, where tradition meets modernity. The workplace environment is dynamic and inclusive, encouraging creativity and personal development.


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