Prada Client Advisor

Bodrum • Turkey

Sunday, April 6, 2025

Prada Group, a paragon of luxury and innovation, was established in 1913 in Italy. As a global leader in the luxury sector, the Group operates in over 45 countries under the esteemed brands of PRADA, Miu Miu, Church’s, and Car Shoe, employing a diverse workforce from more than 100 nationalities. The Group's strategic acquisition of Pasticceria Marchesi 1824 marked its foray into the food sector, maintaining its hallmark of high quality. Additionally, Prada Group is deeply invested in the arts, continually expanding its influence through dynamic contemporary art projects. As an employer, Prada offers a creative and international work environment, fostering professional growth through the talent and passion of its employees.

1. Provide exceptional customer service to ensure a superior in-store experience.
2. Cultivate and maintain client relationships using CRM and digital tools.
3. Engage in cross-selling across departments to maximize sales opportunities and meet individual targets and KPIs.
4. Stay informed on fashion trends and competitors.
5. Demonstrate comprehensive brand and product knowledge.
6. Address customer complaints effectively, coordinating with the line manager as needed.
7. Maintain high standards of shop floor and visual displays in line with company guidelines.
8. Contribute to security measures to prevent product theft.
9. Ensure safety and proper handling of products in the warehouse.
10. Manage daily goods receipt and arrange merchandise according to corporate procedures.
11. Organize and conduct product counts and stock-takes.
12. Track product flow using the SAP system.
13. Oversee product flow during repairs and manage stockroom activities related to markdowns.
14. Facilitate returns, shop-to-shop transfers, and e-commerce deliveries adhering to corporate guidelines and deadlines.

1. Fluency in English; additional languages are advantageous.
2. Strong affinity for luxury products.
3. High sense of responsibility.
4. Ability to work both independently and as part of a team.
5. Organized and detail-oriented.
6. Mature and assertive demeanor.

1. Customer service excellence
2. Relationship management
3. Sales acumen
4. Fashion trend awareness
5. Product knowledge
6. Complaint resolution
7. Security awareness
8. Inventory management
9. SAP system proficiency

Experience in luxury retail or a similar environment is preferred.

Business/Retail Management degree or equivalent is a plus.

Employees enjoy a dynamic work environment with opportunities for professional growth and development.

Prada Group fosters a creative and international workplace culture, driven by a commitment to excellence and innovation. Employees are encouraged to explore their curiosity and passion, contributing to both personal and professional growth.