Prada Client Advisor

Founded in 1913 in Italy, the Prada Group is built on a tradition of excellence and innovation. The group includes iconic brands such as PRADA, Miu Miu, Church’s, Car Shoe, and Pasticceria Marchesi, operating in over 45 countries with employees from more than 100 nationalities. The company offers a creative and international environment, valuing the talent and passion of its people for professional growth.

1. Welcome and serve customers, providing an excellent in-store experience at all times.
2. Maintain and develop client relationships through an individual approach, leveraging CRM and digital tools.
3. Engage in cross-selling across all departments to maximize sales opportunities and achieve individual sales targets and KPIs.
4. Stay updated on fashion trends and competitors.
5. Demonstrate brand and product knowledge.
6. Effectively handle customer complaints by liaising with the line manager when necessary.
7. Ensure high standards of shop floor and visual display, complying with company operational guidelines and stock procedures.
8. Contribute to maintaining a high level of security and prevent product thefts.

1. Passion for human relations and sales
2. Problem-solving skills
3. Curiosity and interest in luxury/fashion, art, and design
4. Experience in building long-lasting client relationships
5. Ability to work both in a team and independently
6. Excellent communication and interpersonal skills
7. Passion and knowledge of the managed product category
8. Good communication skills in English and Mandarin

The company fosters a creative and international environment, with teams motivated by curiosity and the quest for excellence. The role is based at Suvarnabhumi Airport in Bangkok.