Prada Client Advisor

Bangkok • Thailand

Tuesday, January 7, 2025

Prada Group, established in 1913 in Italy, is renowned for its commitment to excellence and innovation. The group encompasses iconic brands such as PRADA, Miu Miu, Church’s, Car Shoe, and Pasticceria Marchesi, operating in over 45 countries and employing a diverse workforce from more than 100 nationalities. As part of this prestigious conglomerate, employees are immersed in a creative and international environment that values talent and passion, fostering professional growth.

1. Welcome and serve customers, ensuring an excellent in-store experience at all times.
2. Maintain and develop client relationships through personalized approaches, utilizing CRM and digital tools.
3. Engage proactively in cross-selling across all departments to maximize sales opportunities and achieve individual sales targets and KPIs.
4. Stay informed about fashion trends and competitors.
5. Demonstrate comprehensive brand and product knowledge.
6. Handle customer complaints effectively, liaising with the line manager when necessary.
7. Ensure the shop floor and visual displays meet high standards, adhering to company operational guidelines and stock procedures.
8. Contribute to maintaining a high level of security and prevent product thefts.

1. Passion for human relations and sales
2. Problem-solving skills, curiosity, and interest in luxury fashion, art, and design
3. Experience in building long-lasting client relationships
4. Ability to work both in a team and independently
5. Excellent communication and interpersonal skills
6. Passion and knowledge of the managed product category
7. Proficiency in English and Mandarin

Experience in client relationship management and sales within the luxury fashion industry is required.

Employees benefit from working in a creative and international environment that encourages professional growth and development.

Prada Group fosters a workplace culture that emphasizes creativity, innovation, and excellence. It values the diverse talents and passions of its employees, promoting a collaborative and dynamic environment.