Prada Client Advisor
Prada Group, a paragon of luxury and innovation, was established in 1913 in Italy. As a global leader in the luxury sector, it operates across more than 45 countries under prestigious brands such as PRADA, Miu Miu, Church’s, and Car Shoe. The Group prides itself on a diverse workforce comprising over 100 nationalities, fostering a rich tapestry of cultural perspectives.
- Welcome and serve customers, ensuring an exceptional in-store experience at all times.
- Develop and maintain client relationships using personalized approaches and leveraging CRM and digital tools.
- Engage in cross-selling across departments to maximize sales opportunities and achieve individual sales targets and KPIs.
- Stay informed about fashion trends and competitors to maintain a competitive edge.
- Demonstrate extensive brand and product knowledge.
- Address customer complaints effectively, involving the line manager when necessary.
- Maintain high standards for the shop floor and visual displays, adhering to company operational guidelines and stock procedures.
- Contribute to store security and be vigilant in preventing product thefts.
- Passion for human relations and sales
- Problem-solving abilities, curiosity, and interest in luxury fashion, art, and design
- Experience in building long-lasting client relationships
- Ability to work both independently and as part of a team
- Excellent communication and interpersonal skills
- Passion and knowledge of the managed product category
- Proficiency in English; additional languages are advantageous
Experience in luxury retail sales and client relationship management is preferred.
The position offers the opportunity to work in a creative and international environment, fostering professional growth and development. Prada Group is committed to an inclusive workplace, ensuring equal opportunities for all employees.
Prada Group values creativity, curiosity, and the pursuit of excellence, fostering a dynamic and inclusive work environment. The company is dedicated to the professional growth of its employees, recognizing the importance of talent and passion in driving success. Diversity is celebrated, with a commitment to building a fair and respectful workplace for all.

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