Pomellato Store Manager

Monterrey • Mexico

Tuesday, October 7, 2025

Pomellato, a distinguished name in contemporary fine jewelry, was established in Milan in 1967. Known for its vibrant gemstones and unique designs, Pomellato is committed to supporting women and promoting equality. As part of the Kering Group, a global luxury conglomerate, Pomellato benefits from the group's extensive expertise in fashion, leather goods, jewelry, and watches. The brand is dedicated to sustainability, achieving 100% responsible gold sourcing, and continues to innovate with its iconic style.

1. Drive sales and motivate the sales team to achieve maximum profitability.
2. Ensure exceptional customer service and maintain high standards of client interaction.
3. Monitor and analyze sales performance, implementing strategies to exceed targets.
4. Manage store operations, including inventory control, merchandising, and expense management.
5. Develop and maintain a strong client network to enhance market presence.
6. Address customer complaints effectively in line with store policy.
7. Collaborate with corporate office to ensure optimal stock levels and presentation.
8. Report theft or suspicious activities promptly to appropriate authorities.
9. Oversee employee transactions and ensure compliance with corporate policies.
10. Conduct staff meetings, audits, and training sessions to uphold company standards.
11. Recruit, train, and develop sales associates, ensuring continuous performance improvement.
12. Partner with HR for employee performance reviews and talent management.
13. Prepare and manage staff schedules, approving time-off requests as per policy.

1. 3-5 years of retail supervisory experience, luxury sector preferred.
2. Excellent oral and written communication skills.
3. Proactive self-starter with a team-oriented approach.
4. Strong interpersonal skills for client and management interaction.
5. Ability to work varied schedules, including weekends and holidays.

1. Customer relationship management
2. Professional customer service
3. Computer literacy in Word, Excel, PowerPoint

3-5 years of experience in retail supervision, preferably in the luxury sector.

Competitive benefits package including opportunities for professional development within a prestigious luxury brand.

Pomellato fosters a culture of innovation and inclusivity, emphasizing sustainability and equality. As part of Kering, employees benefit from a collaborative environment that encourages growth and creativity.