Pomellato Jewelry Sales Associate

Pomellato is an Italian jewelry maison renowned for its bold use of coloured gemstones and artisanal craftsmanship; its collections such as Nudo, Iconica and Mama non Mama are produced in Milan ateliers. The brand is part of a global luxury group and operates through selective boutiques and department store locations that emphasise design-led, client-focused retail experiences.

1. Provide personalised, face-to-face sales and styling of Pomellato jewellery and coloured gemstones, communicating product features and craftsmanship to clients.
2. Develop and maintain client relationships through proactive clienteling, management of customer records, follow-up communications and invitations for events or launches.
3. Execute daily boutique operations including opening/closing procedures, POS/cash handling, ordering and replenishment, inventory control and stocktaking.
4. Implement and refresh visual merchandising and product displays according to season and campaign guidelines to preserve brand presentation standards.
5. Support store-level marketing and administrative activities such as preparing and sending product or event communications, and other operational tasks as required.

1. Minimum three years of direct, face-to-face sales or client advisory experience to private clients within luxury sectors (luxury brands, cosmetics, automotive, real estate); department-store external sales experience is an advantage.
2. Demonstrated ability to identify latent customer needs and convert them into tailored product proposals and closed sales (3+ years).
3. Proven track record of building stable customer relationships and contributing to individual and store sales targets.
4. Retail jewellery experience or substantive jewellery knowledge is desirable but not mandatory.
5. Collaborative team player who can represent Pomellato’s craftsmanship and aesthetic with accuracy and enthusiasm.

1. Clienteling and relationship management (customer database maintenance, targeted communications)
2. Sales consultation and styling for jewellery and coloured gemstones
3. Visual merchandising and product presentation
4. Inventory control, stocktaking and merchandise replenishment
5. POS operation and cash handling
6. Event support and basic retail administration

At least three years of direct, advisory retail or client-facing sales experience serving private clients in the luxury sector. Preference for candidates with department store external sales or proven achievement against sales targets; jewellery retail experience is a plus.

High school diploma or equivalent; tertiary qualifications in retail, fashion, luxury management or hospitality are advantageous but not required.

Pomellato cultivates a creative, atelier-driven culture that values craftsmanship, colour and contemporary Italian design. Boutique teams work collaboratively to deliver refined client experiences and to uphold the brand’s high standards of presentation and service.