Pomellato Jewellery Sales Associate

Pomellato is a Milanese fine-jewellery maison renowned for bold, colour-driven designs and atelier craftsmanship. As part of a major luxury group, the brand balances artisanal production with an international retail network and a clientele that expects personalised service and product expertise.

1. Deliver personalised, consultative sales of Pomellato jewellery — including coloured-stone pieces — adapting suggestions to each client’s style and latent needs.
2. Manage all front-line boutique and department-store retail operations: opening/closing procedures, POS/cash handling, order placement, stock control and periodic inventory counts.
3. Maintain and update visual merchandising and product displays in line with seasonal launches and brand directives.
4. Administer customer records and CRM activity; prepare and dispatch communications for new arrivals, events and client invitations.
5. Perform related administrative and operational tasks to support boutique performance and client service continuity.

1. Minimum three years of client-facing sales experience in luxury retail or client-sale environments (luxury brands, cosmetics, automotive retail, real estate).
2. Proven track record of identifying clients’ latent needs, delivering tailored proposals and consistently meeting sales targets.
3. Experience in department-store external/VIP sales is advantageous.
4. Knowledge of fine jewellery, gemstones, or prior jewellery retail experience is preferred.
5. Demonstrated ability to collaborate within a team to achieve individual and store objectives and to represent the brand’s craftsmanship and aesthetic with credibility.

1. Clientelling and consultative selling
2. Relationship building and key-client management
3. Visual merchandising and seasonal display execution
4. Inventory control, stock replenishment and cycle counting
5. POS operation and cash handling
6. CRM usage and customer database management
7. Product knowledge: coloured gemstones and fine jewellery

At least 3 years of direct, face-to-face sales experience to individual clients within luxury goods or comparable high-end sectors; department-store VIP/external sales experience is a strong plus.

High school diploma or equivalent; vocational training in retail, sales, or jewellery is advantageous.

Pomellato emphasises artisanal excellence, creative expression and a refined client service ethos. The workplace values meticulous attention to product detail, collaborative teamwork across boutiques, and a client-centric approach aligned with the brand’s Milanese craftsmanship.