Pomellato Client Advisor

Pomellato, a distinguished name in contemporary fine jewelry, is renowned for its vibrant gemstones and innovative design since its inception in Milan in 1967. As part of the Kering group, a global leader in luxury fashion and accessories, Pomellato is committed to sustainability and equality, having achieved 100% responsible gold purchasing. The brand is dedicated to fostering a diverse and inclusive workforce, encouraging talent development and internal mobility.

1. Manage client relations and identify customer needs to ensure excellent service.
2. Act as a brand ambassador to develop and recruit clients.
3. Promote the values and philosophy of the brand to maximize sales.

1. Strong communication and interpersonal sensitivity.
2. Excellent negotiation skills.
3. Focus on customer needs and satisfaction.
4. High ethical standards in all interactions.
5. Entrepreneurial, innovative, and proactive approach.
6. Positive attitude and team orientation.
7. Ability to build and maintain professional relationships.
8. Fluency in English and Italian; additional languages appreciated.
9. Proficiency in MS Office and Outlook.

Experience in client relations or customer service in a luxury retail environment is preferred.

The position offers opportunities for learning and growth within a dynamic team. Pomellato promotes talent development and internal mobility, fostering leadership skills in a stimulating and fulfilling workplace. As an Equal Opportunity Employer, Pomellato welcomes applications from all qualified candidates.

Pomellato values diversity in all its forms, believing it enriches the workplace and opens opportunities for individual and collective talent expression. The company is committed to fostering an inclusive environment that adapts to a changing world.