Piaget Senior Sales Associate

Piaget is a Swiss maison renowned for high-jewelry and haute horlogerie, celebrated for its meticulous craftsmanship and refined design language. As part of a leading luxury group, Piaget combines artisanal savoir‑faire with international retail excellence, operating boutiques and concessions in major luxury markets worldwide.

1. Achieve and exceed individual and store sales targets through proactive prospecting, personalised clienteling and high‑value transaction management.
2. Develop and maintain a proprietary client portfolio, delivering bespoke after‑sales follow‑up and building long‑term relationships with VIP and prospective clients.
3. Provide authoritative product advice on Piaget watches and high jewelry, guiding clients through technical features, materials and craftsmanship.
4. Deliver elevated in‑store experiences and ensure presentation adheres to Piaget visual merchandising and brand standards.
5. Support boutique operations including stock control, client data management, POS transactions and accurate reporting of sales activity and pipeline.
6. Mentor and coach junior sales staff, modelling service behaviours and contributing to a collaborative, results‑driven team environment.
7. Coordinate and execute private appointments, trunk shows and boutique events in partnership with store management and regional teams.

1. Proven luxury retail sales record with demonstrable success selling watches and/or high jewelry, ideally within an international maison.
2. Exceptional interpersonal skills with a consultative selling approach and refined clientservice orientation.
3. Strong commercial acumen, numeracy and experience managing high‑value transactions and confidential client information.
4. Ability to represent an ultra‑luxury brand with discretion, professionalism and impeccable grooming standards.
5. Flexibility to work retail hours, including weekends and evenings, and to travel locally for client appointments or events as required.

1. Clienteling and VIP relationship management
2. Luxury watch and jewelry product knowledge
3. Visual merchandising and boutique presentation
4. POS and CRM systems (retail transactional and client database management)
5. Sales closing, negotiation and pipeline management
6. Stock control and loss prevention procedures

Typically 3–5+ years of progressive experience in luxury retail, with a track record of selling high‑value timepieces or jewelry and building a loyal client book. Prior experience mentoring junior staff and supporting boutique events is expected.

Secondary education required; tertiary qualification in hospitality, retail management, marketing or a related discipline preferred.

The Piaget boutique environment values craftsmanship, discretion and an unwavering commitment to client experience. Teams operate with a high degree of professionalism and polish, balancing artisanal heritage with an international retail mindset.