Piaget Sales Staff (Boutique)

Piaget is a Swiss maison renowned for high‑jewellery and haute‑horlogerie, celebrated for refined aesthetics and artisanal finishing. The brand operates within the Richemont luxury group and is distinguished by its emphasis on craftsmanship, design-led product development and bespoke client service in premium retail environments.

1. Deliver high‑level client service and bespoke advice to prospective and returning customers, with a focus on watches and high jewellery.
2. Develop and maintain long‑term client relationships through proactive clienteling, follow‑up and personalized after‑sales service.
3. Achieve and exceed individual and store sales targets through consultative selling, cross‑selling and upselling of collections and services.
4. Maintain boutique standards for visual merchandising, window displays and product presentation in accordance with Piaget brand guidelines.
5. Process sales transactions accurately, manage POS and CRM entries, and handle cash and card payments in compliance with store procedures.
6. Support inventory control, stock replenishment, receiving and periodic stocktakes; report discrepancies and assist with loss‑prevention measures.
7. Participate in store events, private viewings and promotional activities; collaborate with the boutique team and store management to deliver flawless execution.
8. Uphold brand etiquette, product knowledge and compliance with local retail regulations and store policies.

1. Business‑level Japanese communication skills and polished interpersonal manner.
2. Proven ability to deliver luxury client service with discretion and attention to detail.
3. Strong numeracy and accuracy for cash handling and sales administration.
4. Professional presentation and adherence to Piaget’s grooming and brand standards.
5. Flexibility to work retail hours including weekends, evenings and peak sale periods.

1. Clienteling and relationship management
2. Consultative selling techniques for luxury goods
3. Product knowledge of watches and fine jewellery (or rapid ability to learn)
4. Point of sale (POS) and CRM system operation
5. Visual merchandising and display execution
6. Stock control, receiving procedures and loss‑prevention practices
7. Fluent Japanese communication (verbal and written)

Typically 1–3 years of retail sales experience; prior experience in luxury watches or jewellery is strongly preferred. Demonstrable track record of meeting sales targets and building repeat client business is an advantage.

High school diploma or equivalent; vocational training in retail, hospitality or luxury sales is desirable.

Piaget cultivates a culture defined by exacting standards of craftsmanship, refined aesthetics and client intimacy. Employees operate within a collaborative, service‑oriented environment where attention to detail, product mastery and discreet personal service are highly valued.