Piaget Sales Associate

Piaget is a Swiss maison renowned for high-jewellery and ultra-thin watchmaking, celebrated for artisanal craftsmanship and elegant design. As part of the Richemont group, the brand combines heritage savoir‑faire with a global luxury retail network and a client-focused boutique experience.

1. Deliver exceptional, personalised client service aligned with Piaget’s luxury standards; build and maintain long-term client relationships (clienteling).
2. Achieve and exceed individual and boutique sales targets through consultative selling and persuasive product demonstrations.
3. Maintain deep product knowledge across Piaget’s watch and jewellery collections and communicate technical and stylistic details confidently to clients.
4. Manage the full sales process including prospecting, client appointments, sales closing, after‑sales follow-up and retention activities.
5. Operate POS and CRM systems accurately; ensure correct transaction handling, inventory checks and record keeping.
6. Execute in‑store visual merchandising and presentation standards to reflect the brand’s aesthetic and seasonal directives.
7. Coordinate with boutique management and regional teams on events, VIP client experiences and product launches.
8. Adhere to security, compliance and luxury retail policies including client confidentiality and loss prevention procedures.

1. Secondary school diploma; vocational training in retail, hospitality or luxury goods preferred.
2. Minimum 2 years’ retail experience, preferably within luxury watches, high jewellery or premium fashion boutiques.
3. Proven track record of meeting sales targets and developing repeat clientele.
4. Excellent interpersonal and communication skills with a polished, service-oriented demeanour.
5. Professional presentation and ability to represent a high-end heritage brand in client interactions.
6. Language competencies preferred: fluent Mandarin and professional proficiency in English.

1. Luxury sales
2. Clienteling
3. Product knowledge (watches & jewellery)
4. Visual merchandising
5. POS systems
6. CRM (client relationship management)
7. Upselling and cross-selling
8. Cash handling and transaction reconciliation

At least 2 years of frontline retail experience in a luxury environment, ideally with direct exposure to watches or high jewellery and a demonstrable history of achieving sales targets and cultivating high‑value clients.

Secondary school diploma or equivalent; vocational certification in retail, hospitality or luxury brand management is advantageous.

Piaget’s boutiques emphasise refined service, meticulous attention to detail and an atmosphere that reflects the maison’s artisanal heritage. The workplace fosters close collaboration between sales, client services and regional teams, offering exposure to an international luxury clientele while maintaining exacting standards of presentation and hospitality.