Loewe Customer Experience Intern

LOEWE Perfumes, a distinguished name within the luxury fragrance sector, operates under the prestigious umbrella of LVMH, a global leader in luxury goods. The brand is celebrated for its commitment to elegance and creativity, offering an inspiring environment for those passionate about the luxury industry.

1. Manage the customer care platform.
2. Handle customer service requests efficiently.
3. Collaborate transversally with various stakeholders to resolve order inquiries.
4. Provide support via telephone and email in both English and Spanish.
5. Assist with administrative and e-commerce operations, including stock, orders, and materials management.
6. Continuously analyze customer behavior to derive insights and propose enhancements to the customer experience.
7. Contribute to defining customer care strategies at a global level for an omnichannel environment.

1. Possibility of signing an agreement with a university or educational institution.

1. Proficiency in English; knowledge of Japanese is advantageous.
2. Strong communication skills in both English and Spanish.
3. Ability to work collaboratively across departments.
4. Analytical skills to interpret customer behavior data.

No prior experience required.

Degree in Marketing or a related field.

Opportunity to gain hands-on experience in a dynamic and vibrant environment within the luxury industry.

LOEWE Perfumes fosters a dynamic and vibrant workplace culture, emphasizing creativity and collaboration. As part of the LVMH group, the brand values innovation and excellence, providing a nurturing environment for career growth in the luxury sector.