Penhaligon's Store Manager

Penhaligon's, a distinguished name in the world of luxury fragrances, is renowned for its rich heritage and exquisite craftsmanship. As part of the Puig conglomerate, Penhaligon's benefits from the robust support and global reach of a leading fashion and fragrance powerhouse. The brand is committed to delivering exceptional olfactory experiences and maintaining the highest standards of customer service.

1. Oversee daily store operations to ensure smooth and efficient functioning.
2. Lead and motivate the sales team to achieve and exceed sales targets.
3. Maintain exemplary customer service standards, ensuring a luxurious shopping experience.
4. Manage inventory levels and ensure optimal stock presentation.
5. Implement and uphold visual merchandising standards in line with brand guidelines.
6. Develop and execute strategic plans to drive store profitability.
7. Recruit, train, and develop store staff to enhance performance and growth.
8. Ensure compliance with company policies and procedures.

1. Proven experience in retail management, preferably within the luxury sector.
2. Strong leadership and team management skills.
3. Excellent organizational and multitasking abilities.
4. Proficient in inventory management and sales analysis.
5. Strong understanding of customer service principles.

1. Leadership and team management
2. Customer service excellence
3. Sales and target-driven mindset
4. Inventory management
5. Strategic planning and execution

A minimum of 3-5 years of experience in a retail management role, ideally within the luxury fragrance or fashion industry.

Bachelor's degree in Business Administration, Retail Management, or a related field is preferred.

Comprehensive benefits package including health insurance, employee discounts, and opportunities for professional development.

Penhaligon's fosters a culture of elegance, innovation, and dedication to excellence. The workplace environment is collaborative and dynamic, encouraging creativity and personal growth. Employees are valued for their contributions and are provided with opportunities to advance within the organization.