Penhaligon's Fragrance Specialist

Penhaligon's, a distinguished name in the world of luxury fragrances, is renowned for its exquisite and unique scents. As part of the Puig conglomerate, Penhaligon's benefits from a rich heritage of craftsmanship and innovation, offering employees a dynamic and inspiring environment to thrive in.

1. Provide exceptional customer service by assisting clients in selecting fragrances that suit their preferences and needs.
2. Maintain a deep understanding of the brand's fragrance portfolio and history to effectively communicate its unique qualities to customers.
3. Achieve sales targets through proactive client engagement and upselling techniques.
4. Ensure the boutique is impeccably presented, reflecting the luxury standards of the brand.
5. Manage inventory levels and report any discrepancies to the management team.
6. Participate in promotional events and activities to enhance brand visibility and customer engagement.

1. Proven experience in a retail or customer service environment, preferably within the luxury sector.
2. Strong knowledge and passion for fragrances and the beauty industry.
3. Excellent communication and interpersonal skills.
4. Ability to work in a fast-paced environment while maintaining attention to detail.

1. Customer service excellence
2. Sales and upselling techniques
3. Product knowledge
4. Communication skills
5. Inventory management

A minimum of 2 years of experience in a similar role within the luxury retail or beauty industry is required.

A high school diploma or equivalent is required. Additional certifications in beauty or fragrance are advantageous.

Employees enjoy a comprehensive benefits package, including staff discounts, opportunities for professional development, and a supportive work environment.

Penhaligon's fosters a culture of elegance and creativity, encouraging employees to express their passion for luxury and craftsmanship. The workplace is collaborative and customer-focused, with a strong emphasis on personal growth and development.