Patek Philippe Quality Manager - High-End Watchmaking

Patek Philippe SA Genève, a prestigious name in the world of luxury watchmaking, is renowned for its commitment to excellence and innovation. As part of the esteemed Patek Philippe brand, employees are immersed in a culture that values precision, craftsmanship, and the art of horology. The company offers a unique opportunity to work within a heritage-rich environment that is part of the larger luxury conglomerate, providing stability and a platform for professional growth.

1. Lead, develop, and motivate a team of 7 employees, overseeing an international client service workshop for high-end watchmaking through a workshop manager.
2. Distribute operational workload within the team.
3. Organize and oversee aesthetic and dimensional control activities for movement components, as well as the final inspection of watches and movements.
4. Ensure the quality of watch repairs returned to the International Client Service Workshop for High-End Watchmaking, in collaboration with the workshop manager.
5. Manage and ensure the handling of internal non-conformities within the High-End Watchmaking division.
6. Monitor the quality of subcontractors in the High-End Watchmaking division.
7. Define the surveillance plan for new products: movement components, movements, and watches (control ranges, 3D program, Witschi measurement program).
8. Analyze and create product modification requests according to current processes.
9. Participate in standardizing quality rules across different production divisions, representing High-End Watchmaking.
10. Develop and coordinate the creation of documentation (processes and instructions) for quality activities.
11. Create, analyze, and monitor Quality feedback indicators for High-End Watchmaking with a focus on continuous improvement.
12. Collaborate closely with the Commercial & Marketing Divisions and International Client Service for High-End Watchmaking quality activities.
13. Ensure adherence to Patek Philippe's fundamental attitudes.

1. CFC Horloger or equivalent recognized by SEFRI, supplemented by a technician ET in microtechnology or ETS engineer in microtechnology.
2. 5 to 10 years of experience in watchmaking quality, including 3 to 5 years in team management.

1. Proficiency in SAP.
2. Proficiency in Microsoft Office suite and strong knowledge of Excel statistical analysis tools.
3. B2 level English proficiency is an asset.
4. Proactive, autonomous, and a strong sense of initiative.
5. Rigorous, with strong analytical and synthesis skills.
6. Excellent interpersonal skills, diplomacy, and collaborative spirit.
7. Strong listening skills, client-oriented, solution and result-focused.

5 to 10 years in watchmaking quality, with 3 to 5 years in team management.

CFC Horloger or equivalent recognized by SEFRI, with additional training as a technician ET in microtechnology or ETS engineer in microtechnology.

The position offers a comprehensive benefits package including opportunities for professional development within a prestigious luxury brand.

Patek Philippe fosters a culture of precision, innovation, and excellence. Employees are encouraged to contribute to the legacy of high-end watchmaking while enjoying a collaborative and supportive work environment.