Parfums Christian Dior Regional Assistant Retail Education Manager
Parfums Christian Dior, a distinguished entity within the luxury conglomerate LVMH, is renowned for its exquisite perfumes and cosmetics. As an employer, Dior offers a dynamic and innovative work environment, fostering creativity and excellence in the beauty industry. The brand is committed to nurturing talent and providing opportunities for professional growth within its global network.
- Align and coordinate with the International Retail Education strategy to adapt axis modules, programs, guidelines, and service protocols across Asia Pacific regions.
- Optimize counter services and tools, and develop market-relevant resources to meet the needs of each market.
- Collaborate with Regional Retail Performance to monitor client experience and Dior services at points of sale.
- Plan and organize annual regional seminars, workshops, and train-the-trainer programs, targeting 'Specialist/Expert' populations based on regional needs and business priorities.
- Monitor the Axis Training curriculum and support markets in defining action and deployment plans across the region.
- Collect feedback to continuously improve training materials and provide advice for category education and business development teams.
- Support markets on the certification process for 'Specialist/Expert' populations.
- Collaborate with the Regional digital learning team to develop relevant digital learning content and enhance the Beauty Consultant's learning journey.
- Plan the digital learning calendar and consult with other regional training managers on rollout plans and e-learning activities.
- Monitor and follow up on MYDIOR KPIs and Beauty Consultant learning.
- Create digital content and videos to transmit global and regional Axis trends.
- Organize the annual Axis Beauty Consultant Seminar in partnership with key stakeholders.
- Advise on the seminar outline and resources required, ensuring smooth logistical and organizational processes.
- Ensure clear communication with participants before and after the seminar, and collect feedback for evaluation.
- Certification or diploma in makeup artistry or a related field is preferred
- Minimum 5-8 years of experience in makeup, fragrance, or regional beauty retail training, including classroom and digital learning
- Fluent in written and verbal English; proficiency in another Asian language is a plus
- Excellent facilitation skills and ability to engage participants
- Customer and retail focus with a client-centric mindset
- Global vision and understanding of the retail network
- Ability to build collaborative and trusting relationships in a multicultural environment
- Strategic agility and ability to propose and adapt innovative ideas
- Strong communication and influencing skills
- Proficiency in MS applications, especially Excel, Word, and PowerPoint
A minimum of 5 years of experience in makeup, fragrance, or regional beauty retail training is required.
Certification or diploma in makeup artistry or a related field is preferred.
The role offers opportunities for travel within the Asia Pacific region, approximately 30% of the time, and provides a platform for professional growth within a prestigious luxury brand.
Parfums Christian Dior fosters a culture of innovation, creativity, and excellence. The company values diversity and collaboration, encouraging employees to build trusting relationships across multicultural environments. As part of the LVMH group, Dior upholds a commitment to sustainability and ethical practices, ensuring a positive impact on society and the environment.
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