Customer Service Trainee

Since 1947, Parfums Christian Dior has embodied the unique spirit of excellence, creativity, and expertise, both in France and globally. As part of LVMH, the company thrives on creativity and innovation, revolutionizing the codes of French style and luxury through perfumes, makeup, and skincare. Parfums Christian Dior offers a stimulating environment where employees can develop new skills and overcome challenges.

1. Support specialists working for 18 European countries, including Poland, Czech Republic, Slovakia, Romania, and Hungary.
2. Manage the process of handling and documenting complaints received.
3. Support in the control of orders in all areas.
4. Process sales and POSM orders in the logistic SAP system.
5. Prepare customer service summary reports.
6. Distribute invoices.
7. Cooperate closely with the Customer Service manager.
8. Follow up on missing items for quick reordering.
9. Daily follow-up on the realization of orders.

1. Strong analytical skills.
2. Knowledge of MS Excel.
3. SAP knowledge is an advantage.
4. Medium to advanced knowledge of English.
5. Planning and organizational skills.
6. Strong interpersonal and communication skills.
7. Team-player.
8. Detail-oriented and well-organized.

Beginner

Wide range of challenges in a fast-moving, ambitious environment with daily learning opportunities and passionate team members. Career development opportunities within Parfums Christian Dior and LVMH's global presence.

Parfums Christian Dior values diversity and inclusivity, offering a fulfilling work environment that respects individuality. Located in Warsaw, Poland, the company encourages diversity in all its forms in recruitment.