Parfums Christian Dior Beauty Advisor
Parfums Christian Dior, a prestigious brand under the LVMH conglomerate, is renowned for its luxurious perfumes and cosmetics. As an employer, Dior offers a dynamic and enriching environment that fosters creativity and excellence, encouraging employees to embody the brand's values and contribute to its legacy of elegance and innovation.
- Conduct in-store and online sales activities as a personal sales advisor.
- Adhere to the D.I.O.R. method to provide high-standard service and memorable customer experiences.
- Demonstrate excellent service standards and attention to detail during customer interactions.
- Identify and understand customer needs with precision.
- Recommend and showcase personalized products, offering a comprehensive beauty approach across categories.
- Communicate brand and product information enthusiastically.
- Achieve retail sales targets both in-store and online, contributing to monthly store KPIs.
- Maintain comprehensive knowledge of the brand, product categories, and competitors.
- Build and maintain lasting relationships with existing clients both in-store and remotely.
- Focus on recruiting new clients and increasing return visits.
- Register client data in dedicated systems and execute all CRM activities.
- Utilize Dior content and tools to increase foot traffic and foster customer loyalty.
- Monitor inventory levels daily, report issues to the counter manager, and ensure stock adequacy.
- Oversee shelf stock and display new products as needed.
- Perform cashier operations and reconcile daily revenues, if applicable.
- Execute assigned business and administrative tasks.
- Strictly adhere to all company policies, SOPs, and employee code of conduct.
- Professional experience in retail and service industries, with preference for luxury sector experience (1-2 years).
- Proven track record of success in a luxury retail environment.
- Excellent sales skills with preference for luxury industry experience.
- Strong written and verbal communication skills.
- Fluency in Mandarin and proficiency in English (for larger stores).
- Customer-centric approach with strong relationship-building capabilities.
- Results and action-oriented with consistent performance in challenging environments.
- Ability to collaborate and work effectively in a team.
- Adaptability in overcoming challenges and setbacks.
- Willingness to embrace and learn new technologies.
- Interpersonal skills to engage openly and harmoniously with diverse groups.
- Effective communication tailored to various audiences.
- Commitment to self-development and seeking growth opportunities.
1-2 years of professional experience in retail and service industries, preferably in the luxury sector.
High school diploma or equivalent from a beauty school.
The position offers a comprehensive benefits package, including opportunities for professional growth and development within the luxury fashion industry.
Parfums Christian Dior fosters a culture of elegance, innovation, and excellence. Employees are encouraged to embody the brand's values, contributing to a collaborative and dynamic work environment that emphasizes creativity and customer satisfaction.
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