OTB Group Team Leader

OTB Group, a renowned conglomerate in the luxury fashion industry, is known for its innovative approach and commitment to creativity. As the parent company of iconic brands such as Diesel, OTB Group offers a dynamic environment that fosters growth and excellence in the fashion sector.

1. Lead the team in the department to transform each customer experience into a memorable moment.
2. Achieve targets through efficient team organization and successful product management.
3. Contribute to performance improvement through product knowledge, sales and inventory analysis, product rotation, and overseeing replenishment and visual merchandising.
4. Train and provide feedback to the team to ensure optimal customer experiences.
5. Promote the digital experience in the store.
6. Encourage, develop, motivate, and foster collaboration within the team to achieve maximum customer satisfaction.
7. Implement strategic plans and utilize partnerships and marketing opportunities to maximize sales.
8. Create new customer relationships.
9. Support the Store Manager in executing the store strategy to achieve the best sales results.
10. Ensure efficiency and effectiveness in the department regarding customer service, merchandise, cleanliness, and problem-solving.

1. Previous experience in sales; experience in established fashion/luxury companies is a plus.
2. Passionate about fashion retail, client service, and possessing a commercial mindset.
3. Excellent knowledge of the luxury sector and specific product characteristics.
4. Strong communication skills.
5. Proficiency in English.

1. Leadership
2. Customer service
3. Sales management
4. Product knowledge
5. Communication
6. Problem-solving
7. Team development

Previous experience in sales, particularly within the fashion or luxury sector, is required.

OTB Group is celebrated for its diverse, international, and intercultural environment. The company values creativity and innovation, offering a workplace where employees are encouraged to express their individuality and contribute to the brand's dynamic culture.