OTB Group In-Store Client Developer and Deputy Store Manager

OTB Group, a renowned conglomerate in the luxury fashion industry, is celebrated for its innovative approach and commitment to fostering creativity. As part of this prestigious group, Marni stands out with its dedication to empowering individuals through unique and emotive designs. The company values diversity and encourages an inclusive environment where different talents and perspectives are nurtured.

1. Lead a team to transform client experiences into exceptional moments, driving individual and team objectives.
2. Achieve commercial targets through efficient team organization and effective product management.
3. Enhance commercial performance through product knowledge, sales and stock analysis, and supervision of replenishment and visual merchandising.
4. Coach and provide feedback to ensure clients receive the highest standard of experience.
5. Drive the omni-channel experience in-store and utilize digital resources for communication.
6. Empower, develop, and motivate the team to deliver an elevated customer experience.
7. Build a client book by establishing relationships to drive traffic and engagement.
8. Support the Store Manager in implementing store strategies to achieve optimal sales performance.
9. Contribute to business action plans to enhance sales across product categories and client segments.
10. Demonstrate best-in-class sales and leadership on the selling floor, fostering loyal client relationships through CRM initiatives.
11. Ensure floor efficiency in clientelling, display, merchandise, and cleanliness, solving problems proactively.
12. Build and maintain relationships with team members, fostering a positive and forward-thinking environment.
13. Supervise stockroom conditions and coordinate stock management in line with sales potential.
14. Optimize stock management and ensure goods handling supports the sales process.
15. Ensure care of all products and materials in the stockroom, collaborating with the store team.
16. Support the Store Manager in managing annual closures, inventories, and fiscal activities.

1. Minimum of 5 years' experience in fashion/luxury retail.
2. In-depth product knowledge of women's ready-to-wear, shoes, and accessories.
3. Experience in training, empowering, and motivating teams.
4. Results-driven with a customer-focused approach.
5. Strong communication skills across various platforms.
6. Strong attention to detail.
7. Availability to work weekends, public holidays, and outside normal hours.

1. Leadership and team management
2. Client relationship building
3. Sales and performance analysis
4. Product and visual merchandising
5. Problem-solving and decision-making
6. Communication and interpersonal skills
7. Time management and flexibility

A minimum of 5 years in a fashion or luxury retail environment, with a focus on women's products.

The role offers a dynamic work environment with opportunities for professional growth and development within the luxury fashion industry.

Marni, as part of OTB Group, champions creativity and diversity. The company fosters an inclusive culture where unique talents and perspectives are encouraged to evolve together, creating a vibrant and collaborative workplace.