OTB Group Ecommerce Specialist

OTB Group is an international luxury fashion conglomerate that houses iconic and avant-garde labels including Diesel, Jil Sander, Maison Margiela, Marni and Viktor&Rolf, and holds strategic interests in ancillary companies. Founded on an entrepreneurial, design-led ethos by Renzo Rosso, the Group emphasises consumer-centric digital transformation, sustainable practices and support for creative talent through the OTB Foundation.

1. Support and contribute to the definition and execution of online sales strategies for Diesel and Jil Sander, including seasonal planning and promotional campaigns.
2. Identify and evaluate new digital channels and partnership opportunities to expand online revenue and market reach.
3. Collaborate with Global HQ and internal cross-functional teams to implement group e-commerce initiatives and localise global campaigns.
4. Perform regular sales and KPI analysis (daily, weekly, monthly), produce operational reports and monitor product performance to inform commercial decisions.
5. Design shopper journeys and create web content to optimise conversion and customer experience across online touchpoints.
6. Operate and maintain product listings and merchandising across online channels.
7. Oversee logistics and post‑sales operations: track shipments, update delivery status, manage ecommerce vendor invoices and coordinate with logistics partners.
8. Manage the online-channel customer service team to ensure consistent, high-quality client experiences.

1. Bachelor’s degree or higher in Fashion, Business Administration or a related field.
2. Minimum 4 years of relevant experience in ecommerce or travel retail.
3. Demonstrable ability to apply data-driven insights to commercial decision-making and campaign execution.
4. Proactive mindset with strong verbal and written communication skills.
5. Fluency in spoken and written English.
6. Proficiency in MS Office.

1. MS Office
2. Ecommerce analytics
3. KPI reporting
4. Sales strategy and promotional planning
5. Web content and shopper journey design
6. Online merchandising
7. Logistics coordination and shipment tracking
8. Customer service management
9. Cross‑functional collaboration

At least four years of hands-on experience managing ecommerce operations or travel retail sales, with proven exposure to online sales strategy, performance analysis and coordination of logistics and customer service for fashion or luxury brands.

BA degree or above in Fashion, Business Administration or a related discipline.

OTB cultivates an entrepreneurial, creative culture that champions boundary-pushing design and individual initiative. The Group prioritises a digitally driven, consumer-centric approach, with a strong emphasis on sustainability and support for emerging talent through philanthropic initiatives.