OTB Group Client Advisor

OTB Group, a distinguished conglomerate in the luxury fashion sector, encompasses a portfolio of avant-garde brands including Maison Margiela. Renowned for its commitment to innovation and the preservation of unique brand identities, OTB Group offers a dynamic and inspiring environment for professionals passionate about high fashion and creative expression.

1. Provide a warm welcome and personalized service to all clients, ensuring an exceptional shopping experience.
2. Identify client needs and present suitable products to drive sales and achieve individual and store sales targets.
3. Build and maintain strong client relationships, fostering brand loyalty and encouraging repeat business.
4. Maintain up-to-date knowledge of products, brand history, and current collections to effectively communicate key features and benefits to clients.
5. Support the upkeep of visual merchandising standards to ensure the store reflects the brand’s image.
6. Work collaboratively with team members to contribute to the store’s overall success and smooth operation.
7. Assist with inventory management tasks, ensuring products are properly stocked and presented.
8. Uphold company policies, procedures, and grooming standards to maintain a professional and luxurious store environment.

1. Proven experience as a Client Advisor, ideally within the luxury industry.
2. Affinity for the world of ready-to-wear fashion.

1. Ability to build long-term, successful relationships with clients globally.
2. Excellent communication skills.
3. Proactive in driving commercial performance.
4. Skilled at cross-selling across all product categories.
5. Versatile with a passion for challenges.
6. Fluency in English.

Experienced Client Advisor with a background in the luxury industry.

Competitive benefits package including opportunities for professional growth within a leading luxury fashion group.

The workplace culture at OTB Group is characterized by its dedication to innovation, creativity, and the celebration of individuality. Employees are encouraged to express their unique talents and contribute to the brand's legacy of pushing the boundaries of modern fashion.