OTB Group Client Advisor

OTB Group, a distinguished conglomerate in the luxury fashion sector, is renowned for its innovative approach and commitment to excellence. As part of this prestigious group, Diesel offers a dynamic and diverse work environment, fostering creativity and growth for its employees.

1. Prioritize customer needs and perceptions, ensuring a customer-centric approach.
2. Greet and assist customers to provide an exceptional shopping experience.
3. Serve as an expert in storytelling to enhance customer engagement.
4. Establish and maintain long-term, authentic relationships with clients.
5. Independently manage all cash transactions with precision.
6. Ensure high visual standards in the store, adhering to global visual merchandising guidelines.
7. Contribute innovative ideas for continuous improvement and stay updated with the latest fashion trends.

1. Previous experience in sales, preferably within established fashion or luxury companies.
2. Passion for fashion retail and client service with a commercial mindset.
3. Excellent knowledge of the luxury sector and specific product attributes.
4. Strong communication skills.
5. Proficiency in English.

1. Customer service excellence
2. Sales acumen
3. Storytelling and engagement
4. Relationship building
5. Cash handling
6. Visual merchandising
7. Trend awareness

Previous experience in sales, particularly within the fashion or luxury industry, is preferred.

OTB Group promotes a diverse, international, and intercultural environment, evaluating all applications based on merit and alignment with job requirements.

Diesel, as part of the OTB Group, champions a culture of diversity and inclusivity, valuing the unique contributions of each employee. The company fosters an environment where creativity and innovation are encouraged, and employees are empowered to grow and succeed.