Omega Sales Associate — Luxury Watches

Omega is a leading Swiss watchmaker renowned for precision, innovation and timeless design, and is part of the Swatch Group. The brand is celebrated for its technical achievements, high‑performance timepieces and high‑profile brand ambassadors, and operates an international network of boutiques and authorised retailers.

1. Deliver exemplary, relationship‑driven client service consistent with the standards of a luxury watch boutique; nurture long‑term client relationships and proactively build a local client portfolio.
2. Achieve and exceed individual and store sales targets through expert product presentation, tailored recommendations and persuasive selling techniques.
3. Maintain deep product knowledge across collections, movements and technical features to advise clients accurately on watch selection, care and servicing.
4. Manage point‑of‑sale transactions, client records and CRM updates with accuracy and confidentiality.
5. Support merchandising and store presentation standards, ensuring windows and sales floor reflect brand guidelines and seasonal directives.
6. Assist with inventory control, stock replenishment and loss‑prevention measures; liaise with after‑sales service teams as required.
7. Participate in boutique events, product launches and in‑store initiatives to drive traffic and enhance brand visibility.

1. Previous retail experience within luxury goods, watches or jewellery preferred (1–3 years recommended).
2. Proven track record of achieving sales targets and developing repeat clientele.
3. Excellent interpersonal skills, polished presentation and a service orientation suited to high‑net‑worth clients.
4. Legal authorization to work in the United States.
5. Availability to work retail hours including evenings, weekends and public holidays.

1. Clienteling and relationship management
2. Luxury sales techniques and upselling
3. Product knowledge of mechanical and quartz timepieces
4. Visual merchandising and boutique presentation
5. Point‑of‑sale transaction handling and CRM data entry
6. Professional communication and rapport building

Preferably 1–3 years of experience in luxury retail, jewellery or watch boutiques with demonstrable sales results and client development history.

High school diploma or equivalent; vocational training or certifications in retail, hospitality or luxury sales a plus.

Omega’s workplace emphasizes craftsmanship, precision and a client‑centric approach reflective of its horological heritage. The brand fosters a professional, team‑oriented boutique environment where presentation, technical knowledge and impeccable service are paramount.