Omega Retail Sales Advisor

London • UK

Wednesday, January 7, 2026

Omega, a prestigious brand within The Swatch Group, is renowned for its exquisite timepieces and commitment to excellence. As part of The Swatch Group, Omega benefits from the resources and innovation of one of the world's largest watchmaking conglomerates, offering employees a dynamic and supportive environment.

1. Provide exceptional customer service and maintain a high level of product knowledge to assist clients in selecting luxury timepieces.
2. Achieve and exceed sales targets through effective communication and relationship-building with clients.
3. Ensure the boutique is impeccably presented and merchandise is displayed according to brand standards.
4. Maintain accurate records of sales and client interactions using the company's CRM system.
5. Participate in ongoing training and development to enhance product knowledge and sales techniques.

1. Previous experience in luxury retail sales or a similar customer-facing role.
2. Proven track record of achieving sales targets and delivering exceptional customer service.
3. Strong understanding of luxury retail and the ability to convey brand values.

1. Excellent communication and interpersonal skills.
2. Strong organizational skills and attention to detail.
3. Proficiency in using CRM systems and sales tracking tools.

A minimum of 2 years of experience in luxury retail sales is required.

A high school diploma or equivalent is required; additional qualifications in sales or retail management are advantageous.

Employees enjoy a comprehensive benefits package, including health insurance, employee discounts on luxury products, and opportunities for professional development.

Omega fosters a culture of excellence and innovation, encouraging employees to develop their skills and grow within the company. The brand values teamwork, integrity, and a passion for luxury craftsmanship.