Omega Client Advisor

Sydney • Australia

Monday, February 9, 2026

Omega, a prestigious brand within The Swatch Group, is renowned for its exquisite timepieces and commitment to precision and innovation. As part of The Swatch Group, Omega benefits from the resources and global reach of one of the world's largest watchmaking conglomerates, offering unparalleled opportunities for career advancement and professional growth.

1. Provide exceptional customer service and personalized advice to clients.
2. Maintain in-depth knowledge of Omega products and heritage.
3. Achieve sales targets and contribute to store profitability.
4. Assist with visual merchandising and store presentation.
5. Build and maintain strong client relationships through follow-up and clienteling.
6. Handle customer inquiries and resolve issues promptly.

1. Previous experience in luxury retail or a similar customer-facing role.
2. Proven track record of achieving sales targets.
3. Strong understanding of luxury goods and customer service excellence.

1. Excellent communication and interpersonal skills.
2. Ability to build and maintain client relationships.
3. Proficiency in a second language is an advantage.
4. Strong organizational and multitasking abilities.

A minimum of 2 years of experience in luxury retail or a similar customer-facing environment is required.

A high school diploma or equivalent is required. Further education in business or retail management is advantageous.

The position offers a comprehensive benefits package, including health insurance, employee discounts, and opportunities for professional development within The Swatch Group.

Omega fosters a culture of excellence, innovation, and passion for luxury timepieces. Employees are encouraged to develop their skills and grow within a supportive and dynamic environment, reflecting the brand's commitment to quality and customer satisfaction.