Omega Client Advisor

Sydney • Australia

Wednesday, January 7, 2026

Omega, a prestigious brand within The Swatch Group, is renowned for its exquisite timepieces and commitment to excellence. As a part of The Swatch Group, Omega benefits from the conglomerate's extensive resources and global reach, offering employees a dynamic and supportive environment in the luxury watch industry.

1. Provide exceptional customer service to clients, ensuring a memorable shopping experience.
2. Demonstrate extensive product knowledge to effectively advise customers on purchases.
3. Maintain the visual merchandising standards of the store.
4. Assist in inventory management and stock replenishment.
5. Build and maintain strong client relationships to foster brand loyalty.

1. Previous experience in luxury retail or a similar customer-facing role.
2. Strong understanding of luxury brand dynamics and customer expectations.
3. Proficiency in English; additional languages are advantageous.

1. Excellent communication and interpersonal skills.
2. Strong sales acumen and customer service orientation.
3. Ability to work collaboratively in a team environment.
4. Attention to detail and organizational skills.

A minimum of 2 years of experience in luxury retail or a related field is required.

High school diploma or equivalent; further education in retail or business is a plus.

The position offers competitive benefits, including employee discounts, opportunities for professional development, and a supportive work environment.

Omega fosters a culture of innovation, precision, and elegance, reflecting its heritage in the luxury watchmaking industry. Employees are encouraged to embody the brand's values of excellence and craftsmanship in their daily roles.