Montblanc Sales Associate

São Paulo • Brazil

Wednesday, July 2, 2025

Montblanc, a prestigious name in the luxury goods industry, is renowned for its exceptional craftsmanship and timeless elegance. As part of the Richemont Group, Montblanc offers a dynamic and enriching work environment that fosters creativity and excellence. The brand is committed to providing unparalleled service and quality, making it a distinguished employer in the luxury retail sector.

1. Represent the brand by engaging with clients and selling all company merchandise.
2. Master sales techniques as per the training provided.
3. Accurately and efficiently complete all sales transactions, maintaining proper cash and register documentation.
4. Assist colleagues in the sales process when necessary.
5. Adhere to the company's dress code to represent the brand appropriately.
6. Assist clients with repairs and alterations, performing in-store first-aid services and coordinating with Technical Support for further repairs, maintaining high brand standards.
7. Cultivate strong client relationships, recognizing every visitor as a potential customer.
8. Ensure each client receives excellent service by creating a pleasant environment, combining cordiality and customer recognition with solid product knowledge.
9. Stay updated on all product-related information, promotions, and available advertising materials.
10. Offer discounts only under the supervision of the Boutique Manager.
11. Communicate effectively with clients through mailings, invitations, and VIP events under the Boutique Manager's supervision.
12. Assist in processing and restocking merchandise, participating in the reception and monitoring of goods to the sales floor, ensuring changes are made swiftly and safely.
13. Assist in inventory processes and special projects as needed.
14. Comply with all Boutique security and operational procedures, ensuring their continuous observance.
15. Participate in the implementation of the Boutique's visual decoration, assisting in merchandise movement on the sales floor and maintaining window displays, including product cleaning.
16. Act as an ambassador for the company at meetings, events, charity dinners, and other work-related events under the Boutique Manager's direction.
17. Attend recommended training and development activities, both internally and externally.

1. Strong sales and customer service skills
2. Excellent communication abilities
3. Proficiency in handling cash and sales transactions
4. Ability to build and maintain client relationships
5. Knowledge of luxury retail operations
6. Attention to detail and organizational skills

Previous experience in luxury retail sales is preferred.

Employees enjoy a supportive work environment with opportunities for professional growth and development, along with access to exclusive training programs.

Montblanc fosters a culture of excellence and innovation, encouraging employees to embody the brand's values of elegance and craftsmanship. The workplace is collaborative, with a focus on delivering exceptional customer experiences.