Montblanc Sales Associate

Geneva • Switzerland

Thursday, May 15, 2025

Montblanc, a distinguished name in the luxury goods sector, is renowned for its exquisite craftsmanship and timeless elegance. As part of the esteemed Richemont Group, Montblanc offers a dynamic and enriching work environment that fosters growth and innovation. The brand is committed to integrating, developing, and supporting its employees, providing a platform for career advancement within Montblanc and the broader Richemont family.

1. Achieve sales targets and monitor individual and boutique sales goals.
2. Identify opportunities to acquire new clients and enhance sales.
3. Possess comprehensive product knowledge to engage clients effectively.
4. Deliver exemplary customer service and manage the ASS inventory.
5. Handle VIP clients and develop long-term client relationships.
6. Convert prospective clients into purchasing clients.
7. Maintain and update customer database as per CRM standards.
8. Ensure correct visibility inside and outside the boutique.
9. Adhere to boutique security and loss prevention procedures.
10. Conduct regular inventory controls and random stock checks.
11. Manage goods receipt, stocking, and transfers.
12. Demonstrate expertise in a selected product category and share knowledge with team members.

1. 5+ years of experience in a retail or luxury brand environment.
2. Background in retail or hospitality with a focus on luxury.
3. Fluency in French and English; additional language skills are advantageous.

1. Strong interpersonal and sales skills.
2. Proactive approach to tasks and challenges.
3. Excellent selling and communication skills.
4. In-depth knowledge of the product portfolio.
5. Competence with till systems (SAP, GK), Sales Force, and Microsoft Office.
6. Exemplary team working spirit.

A minimum of five years in a retail business environment or luxury brand business is required.

Potential growth opportunities within Montblanc and the Richemont group. A friendly and dynamic team environment where knowledge and expertise are shared.

Montblanc fosters a collaborative and dynamic workplace culture, emphasizing the importance of teamwork and continuous professional development. Employees are encouraged to share their expertise and contribute to a diverse and challenging work environment.